AdapthealthReviews of adapthealth.com

Cynthia was very welcoming. She knew right away what was wrong with my machine and showed me how to fix in future. I also switched out my mask and she made sure it was a good fit for me!

Without a doubt, one of the WORST companies I’ve had the misfortune to encounter. First, the wait time is LONG. Second, after connection, the phone call routing is a Gordian knot. Takes WAY TO LONG to get through it. Third, seems that ADAPT HEALTH is the parent of Pumps It and Solara, yet 1 of the 3 message when I need to contact. Feel like I’m working with a roofing company. Fourth, their billing system is cryptic. They bill me monthly with a “rental” charge despite the fact that the m not renting anything. There is more, but if you need to work with one of these companies because your health insurance forces you to, I pity you.

This company has horrible customer service! They stalk you with constant phone calls to sell you supplies every two weeks. Then, when they don't send you what you order, a call is necessary to customer service. I just spoke with Chandler in their customer service department. As a business professional myself, this woman would never work for me. She was bothered by simply answering my call. She kept sighing audibly, talking over me, and had a major poor, negative attitude. Adapt Health needs to address their customer service staff.

Professional and efficient

I had an appointment in Portsmouth with Jeff to pick-up my new CPAP machine on 22 Feb 2024. He was so pleasant and personable. He covered all details on the new machine. My wife and I were very impressed with Jeff.

Nice therapist

AdaptHealth were quick to help with my problem of filling my O2 tanks. Service men, Kyle and Aran (I think was his name), were both prompt and professional. I will continue to use Adapthealth for my oxygen needs.

He was attentive and caring, explained everything well and was very cordial.