AdapthealthReviews of adapthealth.com

Very responsive to our needs. Friendly , corteous, highly recommended.

Kelly explained all the functions of the machine and ensured I could operate it efficiently. She did an amazing job.

I was contacted and the Representative was caring and gentle! Made sure all my insurance information was correct! Overall, quick fast and convenient! I had my order in three business day! Delivery was on time! Thanks

The technician, was very helpful. He made the experience ☺️

Kayla was a wealth of information and very pleasant to learn from.

I had to change my DME company due to an insurance change. I chose AdaptHealth based on their reputation and reviews. Sadly, they did not live up to their reputation. Customer service is terrible. As a new customer, I was required to attend a mandatory meeting. After taking time out of my workday, they never called or followed up. It was necessary for me to call them. My frustration was exacerbated by so many incorrect items. Customer service representatives laughed at me, and supervisors didn't respond to my requests. It took me more time than ever to resolve issues. I was even told by my doctor that more complaints have been received. Their customer service agents need to be trained to be respectful of customers, and their supervisors need to not ghost clients when they tell us to call/email. I have left this company

On time, helpful with all questions

Everyone I’ve dealt with has been friendly, patient, and helpful. It’s made a big difference, since it could easily have been a difficult experience.