AdapthealthReviews of adapthealth.com

The install tech was very helpful and informative. Great representation

I work in case management and have referred this company many times. So, I didn't think anything of it when we placed an order for a bed for my 94 year old loved one. She was discharged from hospital yesterday evening. The bed was promised yesterday around 5:30pm, then 9pm, then 11:00pm. However, it didn't get delivered until today around noon. To make matters even worse, the bed is broken. Long hold times each time we called. Customer service is outsourced and were 100% worthless. My 94 year old loved one had to sleep on a mattress on the floor. It made it incredibly hard to provide care. I will definitely not be referring this company and if a client inquires, I'll gladly share our families personal experience. This is not how people should be treated.

Outstanding

The person that greeted us and the representative all were very patient and helpful

Terry was great as was Pauline. Your Albuquerque facility is not at the address listed - it's at Office (Dr. St. or whatever) with a tiny identifying sign. I spent a half hour being lost, and calls went to your central facility, who were (understandably) absolutely no help. Everyone was nice, but . . .

Thank you so very much for your help these past couple months… mask fittings, getting the right mask I like and now switching out machines… you’ve all been wonderful through this process and can’t thank you enough…

Desmond is awesome! He explained everything clearly and continues to make sure everything is going well.

I was given a heads up the day before and were flexible with my schedule and had it delivered when I was home. Mr. Jeremiah Goble informed me of the time he’s coming to deliver my item. He was very nice and courteous. We struck a short conversation said goodbye and moved on.