ActbestbikeActbest's design team in California, USA, focuses on developing high-quality and high-performance electric bicycles, combining innovative technology with excellent industrial design, and is committed to providing top-notch after-sales service.
Actbestbike (actbestbike.com) has 635 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Matt B.
Bought a brand new bike and the tires wore out at 150miles, only ride on sidewalks and roads, rubber tires are garbage. There not rubber there nylon. When u are lookn for a bike make sure the tires are gonna last for awile. My back tire is bald already
Sophia M.
Great experience with trustpilot. The are responsive, reasonable and caring. Overall great to work with!
isayx
Picked up the ActBest Core ST Step Thru ebike. I am older and needed something to help me get back into shape. Very easy to pedal without pedal assist but it was there if i needed it. This is my first ebike and very pleased. Actbest was very helpful answering any questions before my purchase.
zach R.
The product is awesome took it thru some rough terrain and didn’t have any problems with it as well as -6 degrees and the bike never gave up and still have the same power as normal
Stephen
They have the good ebike
Matthew F.
This is my first bike, the Core City Commuter. I find the bike to be of generally good quality and the service responsive. I assembled the bike and noticed that the integrated headlamp was not functioning. I called but was unable to speak to a representative. I also sent an email which appears to be a better method of communication. I was offered several fixes. I attempted the suggested fixes but none resolved the issue. When I noted that to the company email, I was told a new one was on the way. Less than a week later, the new lamp arrived. There were no instructions but the method of replacement was fairly easy to effecuate. After 60 miles, the bike rides well. The speed controls work well. And I like the cruise control. Overall this is a good entry level ebike.
Lou
Arrived sooner than expected. Packaged well. Grandson is very happy with his bike.
CJ
Ordered the Striker bike. It came with a bent fender and missing pieces to attach the headlight. Several emails sent to the company with no response. Phone number never got me a person or a place to leave a message. Also tried to connect thru Instagram personal message and nothing. For such a big purchase expect better.
