ActbestbikeReviews of actbestbike.com

Customer service took care of issue, very helpful, quick response, I will upgrade to a higher e bike.

there team is great with sending warrenty equiqtment

Bike is OK. BUT, they sent the wrong seat post size! Too big for bike. I preferred the bike, it took only 3 days to receive. However, now that I have problems, I just ge the run around! I asked that they just ship new seat post and they said 6 weeks!!!

Customer service is terrible. Bike is fine but we never received one of the bikes we ordered until a month later. The white one was out of stock after i ordered it. There was no notification letting me know. I found out two days before Christmas with a shipping update. So then I chose to receive the black with grey since two of our boys will be using them and I wanted two different colors...obviously. They sent the same color...i specifically said to the customer service that I do not want the same color. Also, they never sent me the "gift with purchase". The bike operates well but with this experience, I will never order from them again.

Bike looks awesome! We bought it for our 13 year old son for Christmas and he was so happy! WOULD HIGLY RECOMMEND

The bike got here in excellent time and condition! Very happy with my purchase!

I bought 2 bikes and both had torn cloth handle grips. One of the bikes has a broken shifter display. I have written them 3 times and they asked for a video, so I sent photos and a video. They have now responded and are asking for videos and photos. They sent links to buy the torn grips and shifter on Amazon and I will get "partial" reimbursement.

I have been trying for weeks to get my replacement bike and their customer support team keeps ignoring me!!!! I demand a refund and replacement.