ActbestbikeReviews of actbestbike.com

4.5635 reviews
Bicycles

Actbestbike

About Actbestbike

Actbest's design team in California, USA, focuses on developing high-quality and high-performance electric bicycles, combining innovative technology with excellent industrial design, and is committed to providing top-notch after-sales service.

Actbestbike (actbestbike.com) has 635 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: actbestbike.com
Website: actbestbike.com
Category: Bicycles
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Actbestbike reviews

635 approved reviews, newest moderated first

Stephen I.
Aug 20, 2026
There was a problem with the bike as…
There was a problem with the bike as shipped. Tech support opened a ticket, I sent a video and they sent me a new display unit and I'm riding in style.
Response from ActbestbikeAug 22, 2026
Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Selena H.
Aug 19, 2026
Core 2.0
My husband and I both got a Core 2.0, and the bikes have been wonderful. We enjoy riding them. Unfortunately my husband’s bike left pedal came off the crank mid-ride one day, and both the thread on the pedal and crank was stripped. Thankfully though, after reaching out to customer service, they are sending replacement parts so that we can get back to riding. If you’ve been wanting an electric bike without spending thousands of dollars to start out, these are great.
Response from ActbestbikeAug 20, 2026
Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Brent B.
Aug 19, 2026
Amazing bike for the city!
From the moment I received my bike, have had nothing but great things to say about it. Basically it came all prepared in the box with the exception of a few things that did not take much to put together. I use my bike everyday in the city to get from point a to point b. The brakes are amazing the speed control it's awesome. For the price that I paid for this bike I was shocked. I have had electric scooters and one other ebike and nothing compares to this. I highly recommend this bike to anybody who is considering ordering an e-bike. The battery on this bike is amazing I only have to charge it once a week.
Response from ActbestbikeAug 20, 2026
Dear Valued Customer, We really appreciate your positive feedback and love for ACTBEST! It’s our great honor to serve you and meet your expectations. We will continue to optimize our products with strict quality control. Looking forward to accompanying you in your next ride journey!
nate sommer S.
Aug 19, 2026
Update - My son loves everything about this…
My son loves everything about this bike. It has given him so much freedom. His friends with more expensive bikes are jealous of him because how cool his bike looks with the body style and fat tires. One of the best investments we have made. Update - the ebike is having issues. So far Actbest has been trying hard to help me resolve it and I am very appreciative to them. I will update my review when the issue is resolved or Actbest has done all they can.
Response from ActbestbikeAug 20, 2026
Dear Valued Customer, We really appreciate your positive feedback and love for ACTBEST! It’s our great honor to serve you and meet your expectations. We will continue to optimize our products with strict quality control. Looking forward to accompanying you in your next ride journey!
Santiago D.
Aug 19, 2026
Customer service
My Actbest Core ST 2.0 is a very powerful and fun bike to use. It arrived with a broken screen but the customer support did a great job of keeping me informed on when the free replacement would arrive. Would recommend!
Response from ActbestbikeAug 20, 2026
Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Brown
Aug 19, 2026
Customer service kept me in the loop..
Customer service kept me in the loop after I thought I had a Problem and it all worked out
Response from ActbestbikeAug 20, 2026
Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Noe
Aug 18, 2026
Good e-bike
One of the best bikes I’ve owned.
Response from ActbestbikeAug 19, 2026
Dear Valued Customer, We really appreciate your positive feedback and love for ACTBEST! It’s our great honor to serve you and meet your expectations. We will continue to optimize our products with strict quality control. Looking forward to accompanying you in your next ride journey!
Dj
Aug 18, 2026
Tire popped a few times customer service good
Tire popped a few times i would recommend maybe updrading to high quality dirt tires and tubes but customer service was great and helped me get a new inner tube for free
Response from ActbestbikeAug 18, 2026
Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

ActbestbikeReviews of actbestbike.com

About Actbestbike

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ActbestbikeReviews of actbestbike.com

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About Actbestbike

About these reviews

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There was a problem with the bike as…

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Amazing bike for the city!

Update - My son loves everything about this…

Customer service

Customer service kept me in the loop..

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Tire popped a few times customer service good