acmejoy.comReviews of acmejoy.com

I recently purchased the edge 10. I can not put into words how good it feels. Such a great stroker. Would highly recommend.

Great company to work with. Got me my product fast.

I had a defective product and they took care of it with no problem. Thank you

The original package sent to me was mishandled by the carrier, I contacted customer service and the responding representative was very supportive an understanding. They ensured that I received a replacement parcel and was very respectful throughout the entire process. I most definitely will be shopping here again .

I recently order a product that a never received. After contacting customer service, they will be sending a replacement at no extra cost.. Long story short they never sent a replacement and I am out that money… BEWARE!!!!!! Acme Joy is shady!!!!!!!

Not exactly happy yet. Ordered a product that was supposed to come with a charging wire and remote control. When I received the product, the box was clearly opened before and the charging wire and remote controller were missing. I notified Acmejoy about it and they said that I had two options. (1) Pay an extra $10 and they would send another product or (2) Leave them a positive feedback first, and then they would replace the product. Basically holding the replacement until I took either of the two steps. There was no mention of a refund. So this is the positive feedback that they are getting because I'm certainly not paying another $10 for them to do the right thing and replace the product. The positive is that they did answer me right away when I emailed them. Hopefully there will be more positive to write if and when I get the replacement for the product and there is nothing wrong with it. One of the other products that I did get is exactly what it was described as and works great.

Upon waiting for my order to ship which was delayed I contacted customer support. They quickly handled the delay and offered a new product that was in stock. Good customer service.

Great product with several good settings.