ACEMAGICIn 2013, a group of tech enthusiasts were inspired by the "Magician Impossible" series. They set out to create a brand that would deliver computing solutions that were not only powerful but also fun and accessible. Today, Acemagician is leading the way in miniaturizing personal electronic devices, making technology more convenient, portable, and accessible. Our brand slogan, "Mini Space, Big World," reflects our mission to bring the magic of technology to the world of personal consumer microelectronics.We are passionate about empowering individuals and businesses with cutting-edge technology that helps them achieve more and reach their full potential with our personal consumer microelectronics.We provide powerful mini PCs that empower individuals and businesses to unleash maximum computing power in a compact form factor, enabling them to work and create from anywhere. We are committed to sustainability and strive to offer portable computing solutions that reduce environmental impact while providing cutting-edge technology. Through our innovation and dedication to efficient computing, we aim to enable people to achieve more with limited space and resources.
ACEMAGIC (acemagicians.com) has 290 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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tOm T.
I Order a Laptop in Juli 2024 and send them back in Juli 2025 they say Return IS completed and also don't want to give me they Laptop back but after like a week chating with them and also amazon Costumer Service I got a refund so I could buy a new Laptop, so I changed my 2 Star to a 4 Stars 🌟 Reviews THX YOU
Lyman B.
The laptop I purchased had a defective charging port. AceMagic told me they have no repair service, cannot replace the laptop since that model is no longer available and will only refund 30% of price since it is nearly a year old. The warranty calls for 80%. When I requested a similar model be used as replacements, customer service stopped all correspondence. I began the process on June 19 and AceMagic stopped responding on June 24. They seem to have no regard for warranties nor Cusomer Service even though saying they do. Do not trust AceMagic to give satisfaction if something goes wrong with their computers. Update to Review: Following this review, AceMagic renewed communication and decided to live up to their warranty. I needed to return the defective laptop at my expense, but they immediately sent a new comparable computer that was received 7/26/25. I have upgraded my experience from one star to three.
Malik H.
I purchased a Tank 03, this PC really works surprisingly well, they use double packaging, I received it without any breakage, my friend likes him very much.
To F.
The following information relates to these details ; > Order Time: May 29, 2025 Order ID: PO-210-12975229435513700 > The platform that this was ordered from is in NO WAY responsible for this debacle, so their details have been omitted. > ACEMAGIC will be able to find my details by using the above Order ID. ACEMAGIC Directors will also be able to visit my LinkedIn page and see various details. > This is my review of the ACEMAGIC Gaming Laptop Computer 2025, Latest 15.6 Inch FHD Display Laptop With AMD Ryzen 7 5700U Processor Up To 4.6GHz, 16GB RAM DDR4, 512GB NVMe PCIe 3.0 SSD Gaming Notebook, Lightweight £286.20 My background I am a retired Electro-Mechanical Engineer [H N D] with a degree. I now repair laptops to keep my brain happy and some I repair some for free, i.e. if it is a missing or corrupt file, virus infection or even if they have lost their password, this is my way of giving back to the local community, the majority of my Neighbour’s know what I do. So I thought that I would treat myself and started looking around for a new laptop, and eventually settled on this ACEMAGIC Gaming Laptop, although I do not and never will play games. I have now upgraded the already installed 16GB DDR4 to 32GB DDR4 and added a 1TB NVME SSD. On page 3 of the ACEMAGIC User Manual, section 5, they write that the battery is only able to achieve best performance after two or three full charge-discharge cycles. I duly undertook FOUR charge/discharge cycles and then charged it up to 100% for about 9 hours before any use whatsoever. I sat down to watch a film on YouTube, and after just 2 hours, the alert came up “3%-low battery level”, which shocked me. Using the data from the battery and using Ohm’s Law, I found that I was way down in usage time. Then, to add salt to the already hurting wound, I found this article online. So to make things fare, I used my existing 4800mAh specifications; The Google search term used was “What is the battery usage time of 4800mAh?” The original text can be viewed online. This result, amongst others A 4800mAh battery can last anywhere from a few hours to a full day, depending on the device's energy consumption and usage patterns. For example, a portable power bank with a 4800mAh capacity might be able to fully charge a smartphone multiple times, while a device with a higher power draw might use the battery more quickly. I have complained to ACEMAGIC, told them of my extensive computer knowledge and due to the fact the laptop is now out of warranty (added DDR4 & 1TB NVME) I asked them to supply me a replacement battery, at one point I even offered to BUY a new battery all they keep saying in one form or other is return for a full refund. I have pointed out NUMEROUS times that I do not want a refund; all I want is a replacement battery to replace the defective battery. Last week, I received an email with part of the text “the merchant is unable to reship the battery separately, as previously informed. However, we would like to offer you a partial refund without return of £85.71 out of the refund requested.” I paid £286.20 and they offered me £85.71, I am almost positive a NEW BATTERY would cost less than that. This laptop has already been purchased by others, no doubt without battery problems, BUT that does NOT excuse ACEMAGIC by sidestepping the issue, suggesting a refund or even a partial refund WITHOUT addressing the MAJOR problem, which is a faulty battery. So, in conclusion, would I recommend this laptop or ANY OTHER laptop from the ACEMAGIC stable, the resounding answer is NO, absolutely NO. > All ACEMAGIC had to do was say, "Sorry Tony, we messed up here is a NEW battery to replace the defective battery. We know by your knowledge skill and experience that you will have no trouble fitting it. Don't bother returning the defective battery." This review has been submitted elsewhere 👍👍👍👍
Andrew I.
I purchased the M2A (Starship) with the i9 and 3080 graphics, and I am very happy with the product. I had an address issue with the shipping but the service people were very responsive in getting it fixed before it shipped. The only issue I have is with the NVIDIA driver support. I don't know the reason they have to not be able to update the drivers directly from NVIDIA, and host custom drivers themselves, but if this is the route they need to go with, they need to stay current with them. As of this writing their driver is a Late 2024 update (555.xx) and the current one now is version 576.xx. There are other outlets out there that produce the "Frankenstein" drivers, but some of those websites are suspect. Other than that I've had no issues and I enjoty the Product
Rena
Die Firma Acemagic verlangt laut Mail von Trustpilot irgendeine Klärung für meine Bewertung ohne konkret zu werden. Ich wollte ein jungfräuliches Windows 11 aufspielen. Und finde per Linuxbefehl den Chip für Wlan und Bluetooth. Nicht im Datenblatt für das Gerät. Der Treiber von der Acemagic-Seite ist für Realtek von 2021. Der hilft bei MTK 7902 nichts. Irgendwo müssen sie bei Acer auch den Treiber herhaben. Acer Aspire A315-E24P Treiber und Wlan und Bluetooth vom Acemagic funktionieren. Was da unklar sein soll verstehe ich nicht.
Juan Diego Castaño Márquez J.
En menos de 2 meses la pantalla está oscureciéndose por la parte de abajo hacia el centro. Va a peor.
Jolly R.
Courier (Fedex) faked the delivery paperwork that I had signed for it when in fact I was hundreds of miles away on holiday at the time. AceMagic was full of it, that he had proof of delivery and he was covered, protected by eBay as my negative feedback became immediately removed. Eventually found the laptop amongst some junk in my back garden where it had been for weeks, could very easily have been stolen. Sold with an advertised manufacturers 12 months warranty yet within a week of first usages it has developed a fault, seemingly a disagreement it is having with Windows, whereas I start it up and within seconds it shuts itself down. Contacted Acemagic service dept. by the info printed on the reverse of the laptop but they won't become involved, they only deal with directly purchased products and not via third party websites informing me that I need to contact the seller, likely for a return or exchange. There comes the challenge, a few weeks ago the seller was all very vocal from behind a keyboard but now the laptop has developed a fault has fallen silent and is not responding. So the advertised manufacturer's 12 months warranty is bull manure as the manufacturer is not the least bit interested as indeed nor is the seller.
