Provides specialty pharmaceutical and biopharmaceutical products, related services and targeted therapy management programs. Includes plans, resources and company background. Headquarters location.
Accredo Health Group, Inc. (accredo.com) has 625 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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John B.
They refuse to do their job and train staff on insurance policies. The will not bill secondary champva because the billing is incompetent and stupid telling us something every single month that is different. They don’t care about patients and are obviously the bottom of the barrel DEI hires. As quick as possible use someone else. CVS Caremark perhaps.
Emily
For the second time this company has improperly filled my daughter's prescription, failed to resupply our medication with urgency, and failed to expedite. The medication she requires does not allow for missed doses. I have been left on hold for over and hour, been hung up on, and lied to about receiving her medication. Horrible pharmacy to deal with!
Michael R.
They give you the run around. Robotic scripted answers. Will NOT give you a straight answer. They just don't care. I wish there was an alternative. Terrible company, dishonest.
Lana L.
People can literally die waiting for their medication to arrive. Unbelievably negative experience. The Federal government needs to take a look at this organization.
Mallory V.
If I could give zero stars I would. This pharmacy is awful. When you call they say they need 3 days to work out a problem and no one ever follows up. When I call back 4 days later the issues isn’t fixed and they say they need 3 more days. Been in this cycle for a month and I’m out of medicine.
Chelsea C.
If I could put zero stars, I would. I unfortunately have been with accredo for 6 years for my daughter’s medication and it has never been on time. It’s always weeks late and I spend 10-12 hours on the phone attempting to have the medication sent. It’s completely unethical the medical neglect this companies gives.
RyanW
Accredo closed my account without reason or explanation. I have been calling them once per week for three weeks. Each time they put in a new escalation to reopen it. Today, the rep said she sees the previous two escalations with no action. I have no open balance, and insurance issued a new approval. I have copay assistance for $0 cost. Now, after three weeks of calling, my dose will be late. Whether I will ever get it is unclear. I would love to be in a class action.
Logan W.
Worst pharmacy experience and I work in a Dr office. Forced to use these terrible people who gatekeep medication from patients. I've had to call 14 times over the past 4 weeks and I still have yet to receive my medication after already missing a dose due to their incompetent customer service. Should be custom hindrance more like it. They never return calls when they say they will. Absolute disgrace. I would cancel my insurance if I could just so I didn't have to use the miscreants again.
