Accredo Health Group, Inc.Reviews of accredo.com

I recently went through the fairly complicated process of getting prior authorization for an injectable drug that costs about $3k a month. Everything from start to finish has been handled professionally and competently. I have spoken to two very knowledgeable nurses the company that manufactures the drug and received thorough training on how to inject the drug. Keep an open mind, some of us are very pleased with the expert service and communication they receive from Accredo

Thank you for the outstanding services! I had to rely on three different services tonight. These people are highly skilled trainers across three different departments. The customer service representative was awesome. Tech support helped me figure out why I couldn't view information in the app but could on the website. Finally, I got to speak with an outstanding pharmacist! He helped me with specialty prescription management! All have provided me with exceptional professional service! Thank you, Accredo Staff and team members!

Receiving deliveries for over a year, never any issues, always on schedule. I appreciate the customer service given by phone.

I use Accredo Specialty Pharmacy for my Dupixent through my employer provided medical insurance through Aetna. I have never had a complaint for their services and deliveries. I recently had to get a new prescription for my Dupixent, and my doctor's office used a company called Tandem to get it approved through my insurance company. Tandem had been working on getting the prescription approved and filled for 2 weeks and were, to me, just dragging their feet. I was in tears. I was so frustrated. I needed my medication for my severe eczema. Thankfully, I got hold of an Accredo agent named NYDIA who actually took the time to look into my case and realized that Tandem had not changed the physician's name on my prescription. I was so happy that my medicine was going to get here on time. It is hard to find people who enjoy helping other people solve problems. NYDIA was patient and intelligent. She solved the problem that Tandem could only shrug their shoulders about. Even after my medication had been delivered to my house, I got a text message from Tandem that said that my insurance company had denied my prescription and that they would continue to work with my doctor's office to get my prescription approved. So it was quite obvious to me that the employees at Tandem had no earthly idea what they were doing and really didn't give a damn if I got my medicine or not. I'm just so happy that there are people in this world like NYDIA who are more than willing and capable of going the extra mile for their clients/customers. I have no complaints whatsoever with the service that I have received from Accredo Specialty Pharmacy. NYDIA is a shining example! I have never had a problem with any of the other Accredo customer service Representatives, but in my darkest hours, Nydia gave me and my dilemma Top Priority and solved my problem. I am truly, TRULY grateful for her!!! ~T. Steed, Fort Worth, TX.

They have been my pharmacy for nine years. Medication always arrives on time and I've had the same nurse for all that time. Pharmacist has always been available when I had questions or concerns.

Super professional and staff really care about getting patients their Meds. Highly recommended this conpany

This is our first experience with Accredo and I have to same they were amazing!! From the person I spoke with first to the pharmacy persons and the person who let us know about the delivery, and all of them were stellar!! HiGHLY RECOMMEND!! Thank you for being so wonderful!!!!!