Accredo Health Group, Inc.Reviews of accredo.com

They don't deserve one star no like no stars. Worst specialty pharmacy ever. No communication.

They lose and disregard your prescription and act like they don't really care, biggest bunch of idiots ever, wouyld give zero stars if I could.

I wish I could give -10. This is my second review about this company, after being struggling with them for months my medication was sent to my doctor's office, but they charged my insurance and me for the first order I never received (due to their incompetent employees) and was sent back to them last December. Returning package to shipper/Return tracking number/ If you speak Spanish try this option, they are very professional and friendly.

Horrible service. Accredo doesn't even deserve a one star rating. My husband is a new customer and dealing with them has been a nightmare since day one! Every time I speak with customer service they tell me something that isn't true. My husband has now been without his medication for a week because of their ineptness-ridiculous. This should not happen....If I could change pharmacies I would, but apparently Express Scripts is in bed with them.

They keep giving me the runaround. Ask me the same questions over & over. Telling me, that I still need to pay the co-pay, when I already paid it almost 2 months ago. Their text (on medication delivery) says that the medication will arrive tomorrow, then I get a call from them, they are now telling me, that the medication won't arrive for another month!! I'm getting sick & tired of listening to all their excuses. These customer service employees, speak lousy english. Dealing with this place, is like talking to a brick wall!! To get my medication renewed again, I'll have to "jump through all these hoops," again??!! I don't think so. I need to find a better pharmacy - these people AREN'T IT!! These people are so insensitive to people's needs. The impression I get, is that they DON'T CARE.

Don't do business with these people unless you like to call alot & be stressed out every time a refill is due. Stay Away

Would rate a zero if available. Absolutely terrible service, communication, timeliness and care. Accredo is not in the patient care business. We've been on the same insurance (RX BIN, PCN, member ID, group) and medication for 4 years but Accredo continues to have issues dispensing - every single time. This year it only took 7 phone calls and 43 days to successfully navigate Accredo's incompetence. The worst specialty pharmacy on the planet. So sad our insurer is tied to Accredo (and their disgusting constituents)!

This is the worse PBM for medication. As a physician and someone who has to use this for my own medications the level of incompetence is dangerous and should be considered malpractice. I have had my immunological medications delayed for over 2 months due to an oversight on their part and it took me about 6 hours over a matter of 2 weeks to get this fixed. Even simple tasks such as getting them to email me a receipt can take over 30 minutes on the phone with a representative