DDC S.
Great platform
Great platform with Omni channel capability.
Response from 8x8Nov 14, 2019
Thank you for your review, it's great to hear that you are enjoying our suite of services and products.

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Cardiff By The Sea, California
Excellent

Sales & Marketing · Laguna Beach, California
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Sales & Marketing · San Diego, California
Excellent
601 approved reviews, newest moderated first
DDC S.
Great platform with Omni channel capability.
Response from 8x8Nov 14, 2019
Thank you for your review, it's great to hear that you are enjoying our suite of services and products.
Josh
Only two weeks in but good experience so far, customer service standard is good, phones seem to work well
Response from 8x8Nov 14, 2019
It's great to hear that you are having a good experience early on in your relationship with 8x8 and that you are enjoying our services.
Stuart D.
Great service, really easy to use. As we grow this system will grow with us.
Response from 8x8Nov 14, 2019
Thank you for your review, we're very happy to hear that you are enjoying our service.
M.S
Very happy with 8x8. Good customer service response time.
Response from 8x8Nov 12, 2019
Thank you so much for taking the time to leave a review, it great to hear you are very happy with our services.
Ferdinand A.
We have been using 8x8 for 4 years now, and although the service is not 100% perfect, the solutions can be tailor-fit to your business needs.
Response from 8x8Nov 12, 2019
Thank you for taking the time to leave a review and will continue to improve our services to ensure that our services cater to your business needs as best as possible.
Josh U.
Good service, reliable from our experience, good call quality calls with good stats, multiple integrations and competitive pricing.
Response from 8x8Nov 12, 2019
It's great to hear that you are enjoying and getting value from our services. Thank you for taking the time to leave a review.
Michael CroninThe Midcounties C.
Friendly helpful team, the only feedback I would give is trying to find support as in how to do someone and understand your terminology. could be improved.
Response from 8x8Nov 12, 2019
Thank you for taking the time to leave a review. Your feedback is important to us and will use this to ensure that you have a positive experience with our support teams.
The Midcounties C.
Great integration of calls, email and chat. Reporting is fantastic as it allows us to see the detail of a call journey to identify areas of improvement and visibility of our own opportunities.
Response from 8x8Nov 12, 2019
Thank you for taking the time to leave a review. It's great to hear that you are enjoying our suite of services and that it is helping your business grow.