Home appliance S.
very well used
very well used. nice product good service
Response from 8x8Jan 10, 2020
Thank you so much for your feedback, it's really important to us and fantastic to hear that you are enjoying our service.

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Cardiff By The Sea, California
Excellent

Sales & Marketing · Laguna Beach, California
Excellent

Sales & Marketing · San Diego, California
Excellent
601 approved reviews, newest moderated first
Home appliance S.
very well used. nice product good service
Response from 8x8Jan 10, 2020
Thank you so much for your feedback, it's really important to us and fantastic to hear that you are enjoying our service.
du Pré L.
I need some advice and I was given it there and then without any fuss. Easy and it helped me to advise my customer for the right solution for them.
Response from 8x8Jan 10, 2020
Thank you for your review and it's excellent to hear you are enjoying our services.
Taxaccolega A.
Excellent services so far and a great customer services!
Response from 8x8Jan 10, 2020
Thank you for taking the time to leave a review and it's great to hear that you are enjoying our services.
Aztek Logistics L.
Problems are never solved and the analytics gives false information.
Response from 8x8Jan 6, 2020
We're really sorry to hear that you were not happy with the service that you received whilst you were a customer at 8x8. We were committed to resolving your issues but unfortunately we did not have the opportunity to explore all potential avenues. The service we deliver and our customer's experience are of the utmost importance to us and we try to resolve any issues to meet your expectations. Again, we would like to apologise that you did not receive the service levels that were expected from us.
Darren C.
Worst it’s ever been. Managers drunk no one cares
Jo Y.
Absolutely dreadful - was always glitchy and unreliable, then an 'upgrade' left our business with no conferencing facility for a month. Could not have been worse. We left, despite having to continue paying for the handsets for another 3 years - that's how bad this service was. No one knew who was supposed to be doing what, we got no updates until we chased. Farcical.
Response from 8x8Jan 6, 2020
We are very sorry to hear that you encountered technical issues and were not happy with our services whilst you were a customer at 8x8. Having investigated your case, we tried unsuccessfully to communicate with you on several occasions to try and find a resolution and we were committed to resolving this. Unfortunately, we did not have the opportunity to investigate all possible options and these cases are now closed. We always endeavour to deliver exemplary services and experiences to resolve any issues to ensure our customers have a great service and experience. Again, apologies that you did not receive the service levels that were expected from us.
Sue B.
Would have given 5 stars, but still waiting for a feature change to show incoming caller's name/number on telephone handsets as well as app on desktop, which has been outstanding for a few months now.
Response from 8x8May 12, 2020
Thank you so much for leaving a review. I have looked into your case and from what I can see, the issue now seems to be the case. If this is incorrect, my sincere apologies for this and please contact UK support on via email on [email protected] or 0333 043 8888
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