8x8Reviews of 8x8.com

Great services!

Superior service & reliability than its competitors, highly recommend 8x8.

Really impressed - I spoke to a few suppliers of VOIP phones over a few weeks and then saw a 8x8 advert in the airport. I thought they wouldn't be interested in my small business but they were very helpful - about the same price as some others but with a much better product - particularly the app which allows remote access to my phone system. I had a couple of problems with setup and the support was excellent - I always got someone who knew what they were talking about and easily fixed the problem. Good quality calls and my bills are nearly a quarter of what they were before. Definitely recommended.

Excellent support from the 8x8 team, I have experienced it personally. Delighted to choose them for my VOIP services.

My IT skills are very limited and can become anxious when I have IT queries. I always find the IT Advisers to be very patient and go at a pace I can understand. The follow up is always on point I feel I'm looked after very well.

We have been using the 8x8 service now for nearly 2 years and are happy with it. Customer service is good, however, we do find that the Panasonic KX-TPA60 phone that we use from them isn't that great. We find it hard to hear what is being said. Very happy with everything else though.

Most of the services offered are really good, and the virtual office works well, but we had issues with acquiring non-UK numbers for the business (a very limited choice). Our main issue, however, is the quality of the line when using the conferencing feature internationally, the line is poor and drops out frequently.

I had a problem with my phone, called 8 x8 and they resolved the issue by firstly talking me through options to see if the problem was with the technical side. This was not the case and they despatched me a new phone within 48 hours. I asked them to forward all calls to my mobile whilst waiting for the new phone so I did not miss out on any customer calls, which they did immediately. Very good customer service, I have my new phone and all back to normal