8x8Reviews of 8x8.com

3.3601 reviews
Sales & Marketing
O'Nel Drive 2125, San Jose, California

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About 8x8

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8x8 (8x8.com) has 601 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: 8x8.com
Website: 8x8.com
Category: Sales & Marketing
Location: San Jose, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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8x8 reviews

601 approved reviews, newest moderated first

D R.
May 12, 2020
Great back up
Great back up Recommended across all platforms of their services
Response from 8x8Jun 21, 2020
Thanks so much for taking the time out to write a review and we look forward to the continued partnership.
RO
May 12, 2020
easy to use telephone system
easy to use telephone system
Response from 8x8Jun 21, 2020
Thanks for the review, so happy that 8x8 's services have been easy to use!
Nick H.
May 12, 2020
Great company
Great company, keeping it simple and very helpful with any technical questions, would recommend this company.
Response from 8x8Jun 21, 2020
We appreciate your candid support, if there's anything else you need please do not hesitate to reach out.
Jakub
May 12, 2020
Very good customer service
Very good customer service
Response from 8x8Jun 21, 2020
Glad that we were able to help! Thanks for the feedback.
Mukarram K.
May 12, 2020
very best customer care..
very best customer care... Complete guidance provided....
Response from 8x8Jun 21, 2020
Thanks so much for the review! 8x8 always aims to provide the best customer care.
Mentes M.
May 12, 2020
Very easy setup help is there when…
Very easy setup help is there when needed great advice given too I am in the process of setting up a new business and needed to have a professional presence to customers, and by using 8x8 as my provider and with their help I have I believe achieved this Great value great support thanks 8x8
Response from 8x8Jun 21, 2020
Thank you so much for the kind feedback. We are glad that the setup has been easy and that our support team has been able to assist you.
Kathleen M.
May 12, 2020
Very quick and efficient
Very quick, efficient, professional and friendly. We worked through the issue together and it was resolved fully. Full marks!
Response from 8x8Jun 21, 2020
We are glad that we were able to resolve your issue in a timely manner, thanks so much for the support!
Claire H.
May 12, 2020
Easy to talk to
Easy to talk to customer services team!
Response from 8x8Jun 21, 2020
Thank you for taking the time to leave a review, we are glad that our customer services team is easy to talk to. We always aim to provide the best service to our customers.

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About 8x8

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