8x8Reviews of 8x8.com

Wanted to try out their services for a month, was thinking I'd probably keep, because needed minimal services. I initiated a port of one of my numbers, and then they stated it would take a week to complete. So I canceled everything. I then tried to port to another company and it was taking a while. After a week, I got an email from 8x8 that the port had completed to the closed account. I spent 2.5 hours with 6 different reps trying to resolve this, and in the end the said they've reopened the account, but the # is still not in that account and usable. I've been working with small businesses like my own for 25 years and their dashboard is downright archaic.. and convoluted. It's like there was absolutely no thought given to time and ease of use to the end of user.

Horrible company that refuses to cancel service. Once cancelled it will again start to make charges against your credit card. Fraud company!!!

Not happy at all with these guys. Customer service is not good and I've now had 3 emails ignored by the main guy I was dealing with.

Very bad place to work. They sell crape products which dont work e.g. mobile app is very slow. They blame engineers for not fixing issues. They sale man big time liars. Dont buy any products.

Terrible company with terrible customer service.

I'll rate it a zero if I can. Horrible support. Been having unresolved technical issues for two weeks and the only thing I get is a useless callback. They don't even understand what the problem is.

8x8 is a scam company. They won't let you cancel your subscription and charge your card without your approval. They follow unethical business practices and won't cancel your subscription. The phone system itself is useless because the calls are marked scam caller on the receiver's end. Shame on you fraudsters.

Been using 8x8 for 6-7 months now, avoid like the plague. There are UK and non-UK based call centres. The non-UK ones will hang up on you, have no training on how to resolve issues at all. The mobile app doesn't work, I get notifications of missed calls and the phone won't ring, inconsistent problems. Use a real phone provider instead of an internet app based one, the savings aren't worth it!