3dprintersonlinestore.com (USA)Reviews of 3dprintersonlinestore.com

Excellent customer support. I got my first 3d printer quicker than expected. Thanks.

Purchased a Creality Ender 3 Pro 3D Printer Kit On December 3rd, received no information from seller/reseller (3dprinterstoreonline) other than confirmation of purchase. On Thu, Dec 12 at 9:24 PM I received a reply from vendor (3dprinterstoreonline) stating that no stock was left in the US warehouse and that a kit could be shipped from China for an extra 20$ USD. Payment for the shipping was sent immediately and sender (3dprinterstoreonline) confirmed that a tracking number would be supplied within 48 hours on Tue, Dec 17 at 10:52 PM. As of Today, Thu, Dec 26 at 7:27 PM, no tracking number as been supplied and vendor (3dprinterstoreonline) has not replied to a few attempts at contacting, one a reply from initial confirmation that tracking would be sent and one via website contact form. All time in EST. *Update* Reply to email received, Zander answered with asking his distributor to provide tracking. No tracking was received.

Great customer service Great customer service. I ordered my first 3d printer kit ender 3 pro. Delivered in good condition about just 4 days via UPS expedited. i also ordered 1kg filament but it is not included in the package. i contacted Zander of 3dprintersonlinestore. he ensures the filament shipment from China with the EMS tracking code. So pleased with the store support. 5 Stars!

Last week called about my order, no response! Email them no response, my order still not here over a week!

The website does allow for sending to New Zealand, I chose them for the fastest delivery as they said they had stock in Australia "25 to 48 hours", Zander contacted me immediately to say I had to pay more after the purchase as the website had not allowed for the freight correctly, he was really helpful in giving me all the details to pay the extra and fast to reposed initially, however, after the payment confirmation everything has gone dark, I hopeful this is due to Zander being a busy man and not any bad connotations, emailed and even call from NZ getting a voice mail, After reading all these reviews I'm hopeful Zander will respond today and I'll see my goods early next week, I'll then follow up this with a glowing review...........hopefully because I'm in a start-up phase of procuring more printers. :) "Updated" just got an email from Zander and all is under control, I think he is just busy so expect delays but it will get there :)

Good prices but shipping is confusing.

3D Printers Online Store is an excellent company. so far my experience with them is really good. I have ordered so far 5 3d printers. They deliver very quickly to India via FedEx. They can also help you regarding customs clearance, after sale support from direct orignal manufacturers. Few times I need to get replacement parts. They processed it from the seller without any issues. You can buy directly from the seller but the difference is here you can get little discount and quick support/ warranty claim. Zander is absolutely helpful so far. Great customer service.! I will buy my first delta printer from this store. 6th order on the way :)

DO NOT purchase from this company. This would be a zero rating if possible, buy from a reputable source like Amazon as 3D printer online store does not honor warranty. I got my new printer over a month ago and had a broken part and I got a response from "Zander" asking someone to support the issue however no one ever responds back after that. I have asked Zander for updates and all they say is that manufacturer is not responding to the requests. At Least Amazon will make things right.