Stephen G.
Fantastic customer support and…
Fantastic customer support and fantastic products. These guys went above and beyond to make my buying experience extremely pleasant.

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3DPrintersBay (3dprintersbay.com) has 210 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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210 approved reviews, newest moderated first
Stephen G.
Fantastic customer support and fantastic products. These guys went above and beyond to make my buying experience extremely pleasant.
Joey K.
This is my second printer. I have had Anet A8 for years now and I bought this CR 20pro recently after researches and debates. This printer is solid and performs very well. I replaced the nozzle with Micro Swiss hardened one in order to use carbon fiber PLA. In fact, previously I purchased it from eBay creality seller but then I received a defected one. I returned it and thought I would try 3d printers bay because they are a 3d printer dedicated vendor and they didn't seem to charge much for taxes. And I was satisfied by the product I received. There was no defect on the printer which I believe means they do quality check.
Timothy F.
Great customer service! Product arrived on time and functioned properly. Would buy again.
Max I.
Fast and easy. You always have what I need in stock. Thanks for the great service.
George
I have bought two (2) printers from them. One fdm and one dlp. Both of them where cheap. I had no problems at all!
Louis
The worst online experience that I have ever had. It doesn’t even deserve 1 star. I’ve bought an anycubic mega s from 3dprintersbay but from the moment I opened the box I thought there was something wrong with it. Because the printer doesn’t look exactly like the printer on their website or on YouTube videos. Like on YouTube videos and on a couple pictures on the website you can see anycubic mega - s that is written on the printer but on mine is only written anycubic. Also the cables are of very poor quality. Some cables come even loose so that the printer doesn’t work. Some other cables are fixed in place with glue. You can even see the glue. The cables are fixed very badly. So I think that this printer is a cheaper fake one. Maybe one that didn’t pass the quality test but that they sell for cheaper but don’t say anything to the costumer. Or it’s also possible that they buy the printer from aliexpress and sell it for more like a dropshipping company. You pay for a real one, you expect a real one but you get a very bad one. Other than the appearance of the printer. My first print went very good actually but then. My next prints didn’t work anymore. Some prints worked from the beginning but suddenly the filament didn’t come out of the hotend anymore. So you wait a whole night to see in the morning that only half of it is printed. I tried to find solutions online but nothing worked. I also replaced the hotend with a replacement that was also in the box but the problem was there again. So I only could print one thing the first day. For the rest of the time I only had problems with it. So I wrote a mail to 3dprintersbay to tell them my problem. First they asked the S/N number. What I don’t even know what they mean with it. Probably it’s the serial number but I’m not sure and they are also not really helpful to tell me where I can find the number. So I asked where I can find it but they haven’t replied me for a while. So my opinion. Really don’t buy anything from 3dprintersbay because if there is a problem, probably they won’t help you and you’re not sure if the printer will be qualitative or not.
Response from 3DPrintersBayAug 31, 2019
Hello Louis, We strongly disagree with your claim. Anycubic Wriiten on the Machine is the current latest version from Anycubic which has been clarified in their official facebook and twitter channel. Anycubic seller central team has already attended your ticket asking S/N. They were quite busy with this week sale and Labor day holidays. Its not dropshipping everything. It is a direct from Anycubic who selling their printers in this marketplace platform. Your ticket was already prioritized which will be attended and fixed as soon as they get back to work,
leanne
Would recommend great product, fast shipping, awesome price, great purchase all around
Rachel M.
i normally can't afford a toy like this printer. I usually purchase through Amazon, Wal-Mart, because I have doubts about quality and experience from unknown places. Since, I gave some other off-shore places a chance in the past, I decided to go with 3dprintersbay.com MAINLY because of their great value. I worried the entire time! I read their business rating on sites to check them out. it seemed ok...but, no worries! I could NOT believe the service, quality, and excellent experience i had with them. the package felt like a birthday! WOW. EVERYTHING was good! fast shipping, packing, product, unbeatable price/value! I had a better experience with this company, than i have with other mainstream companies. I will definitely order from them again! They turned my really bad weak, into an awesome 1! CN made it possible for me to enjoy/afford this beautiful, high quality, easy to use and ensemble printer the creality ender5 3d printer. Thank you 3d printers bay!