3DPrintersBayReviews of 3dprintersbay.com

I am generally hesitant about making online purchases due to concerns about sharing my personal and financial information on unfamiliar sites. Additionally, I dislike the uncertainty that often comes with shipping times. However having had a positive experience ordering from you a few years ago, I felt comfortble returning. This is now my third recent order, I have been extremely satisfied with the experience. The fact that your team proactively reached out to correct a mistake I made with shipping address is truly commendable. I wanted to take a moment to express my sincere thanks for the excellent service

I am exceedingly happy with the rapid delivery! No problem on the extra parts- I was able to get similar items from Amazon. I really appreciate the quality of customer service you all have provided!

Purchased a Qidi Q2 combo which includes the Qidibox and I only received the printer.

Ordered Qidi Q1 Pro. Awesome so far! Gearing up to print in PET-CF, PPS-CF and others, but has handled PLA Plus flawlessly. I don’t normally leave reviews but I got an email after my order and thought why not. 3Dprintersbay was on point with the price and shipped it to me super fast. No complaints at all.

A few days ago I ordered an Algolaser Alpha 22 watt at 3Dprintersbay. The payment was made immediately via paypal. Up to now, 3 days until now, no response to my emails. Also in my order history the purchase can not be found. This will certainly be continued. Update. Now the problem appears to be that I first placed an order (as a guest) and then, there after, created an account. Email now runs smoothly and this store made a correct refund. Good handling and excellent guidance now makes me switch to 5 stars.

Quick reply to email and order shipped right away.

The product arrived in good condition. One of the components failed several months later but still within the manufacturer's warranty period. I wasn't sure how that would work with a product purchased through a third-party vendor, but when I contacted them, 3DPrintersBay fascilitated the opening of a customer support ticket with Creality (the manufacturer) who provided a replacement part at no charge and walked me through the installation. It was a refreshingly painless process. I would definitely consider this a reputable business in light of the fact that they were far more accommodating and effective in handling my issue than most other businesses I've dealt with in regard to comparable matters.

Some small communication problems at the beginning but eventually their emails went to the spam box. Finally rather accommodating and fast in taking charge of the order (perhaps also helped a little by a first negative comment...).