1-800 ContactsReviews of 1800contacts.com

If I could give a negative rating I would. I ordered one month of contacts on 5/20. They said they were on back order. Never heard anything after that so I contacted them on 6/5. I was told they would be delivered that Thursday. Nope, noting came. Contacted them again and was told I could get the 90 day supply and they would give me a discount. Ok. Nope, Two hours later they told me those were out of stock too. Contacted them a third time and they said we can send you an alternate brand. Ok. Nope now they say my prescription that was approved back in May is now expired. Quick to charge my back account though and I still have no contacts. Awful company.

The company is a scam. I ordered like 3-4 times with all the proper documentation and they kept putting my order in hold. The service is terrible. I hope to get my money back, it was an order of over $800. DO NOT BUY HERE!!!!

I recently had the unfortunate opportunity to try out 1-800 Contacts, and I must say, it was a complete disappointment from start to finish. I had heard some positive reviews beforehand, but my experience was far from what I expected.

Don’t BUY!! These are the worst contacts ever! I have worn contacts over 30 years. I have never had an issue like what I have with these! I order in March and as of today I’m out of contacts and It’s supposed to last 6 months! They Suck! I have to different visions in each eye so I have to buy double boxes. A First and Last for me!!

I had some of my contacts tear. I emailed the company and I received a response within one minute!!! They solved my issues in less than 5 minutes and I have replacements on the way! I will never order from anyone else.

They had great customer service ….maybe because their contacts suck!!! Even though they hate in the right containers they have to be generic They rip tear etc just sitting on your eyeball Gave me an eye infection Stay away don’t order!

IF YOU DONT ASK FOR PRICE MATCH YOU WONT RECEIVE ONE. Ive been with 1800 contacts for many years and seems they just dont want to help the customers save money anymore ill take my business else where. Just got a bunch of double talk about prices. I think if they get a commission its more about that . They do have a good return policy but ill look around. LOSING MY BUSINESS !

Although they claim to offer free exchanges for changes in prescription, when I contacted them, they only give me a $30 credit for 12 sets of contacts and requested that I pay $260 to exchange the same amount!