1800battery.comReviews of 1800battery.com

Ordered and paid for a battery online to be delivered and installed ASAP (within 2 hours per the website). 3 days and many calls/texts to customer service before the service appointment actually took place. When the technician arrived, he was unable to complete the job due to "forgetting" something at home. Returned later that evening to install the battery. Car is now in the shop-bad battery. I called customer service and was advised they would need to come out (at a cost to me of $99.00) to verify and that my shop was just trying to upsell me. Complete waste of $350.00

James came from another state to replace my battery on a Sunday. Took him about an hour including drive time, install and check alternator. He was fast and efficient. I will use 1 800 Battery again if needed.

The technician, Steven, was very competent and friendly. The battery was installed in just minutes. The only hitch that I could cite for improvement would be the tracking of the time of arrival. The link indicated that Steven would not arrive for 5 hours when, in fact, he was 25 minutes away. Steven did notify me when he was nearing my home so it turned out not to be a problem at all.

Due to my recent transplant surgery, I needed help getting a car battery replaced in my Jeep.Easy Schedule an ordering process Online. Took care of payment online. Technician REY showed up on time and replaced out my bad battery with a new one. He did a great job and and went above and beyond. Thank you, Greg

the tech brought the battery and told me i didnt need one after he diagnosed it. so they do a great service! i will use them again if needed.

Efficient, courteous and punctual. Very grateful this service was available to me.

The experience was frustrating and disappointing. I kindly request that customers be treated with transparency and respect.

I appreciate the service. The person who came and replaced my car battery was friendly and efficient; he was very quick. He did point out that I ordered a new battery and the one the company gave him has two stickers on it—one is dated 2025 and the other is dated 2024. I suspect the battery is not the one I ordered, but I needed a battery and it did start my car. I can only hope it will be reliable. Unfortunately, I placed order on Friday morning, scheduling the replacement service for Saturday morning. I received a confirmation with the correct date and went to work on Friday morning. At around 12:15 p.m., I received a call from the technician who told me he would be there in 15 minutes. I was in my office across town and told him that I scheduled the service for Saturday between 8-11, not Friday afternoon. He told me that he didn't have any information about that; they just dispatched him, and he had driven some distance to get there and could not come back tomorrow. I left a meeting I was in at work and *literally ran* home—fortunately, I live a half-hour walk from my office. As mentioned, he was great and the car started, which is most important, but the scheduling of the service would make me hesitant to use it again if an alternative were available.