1800battery.comReviews of 1800battery.com

Battery needs to be registered as this is BMW car. The person who came to install didn't have the scan tool to register battery.

Tech team turned up as scheduled with a battery different than the one pictured and ordered expecting I accept on faith that the delivered battery was better. I did not argue the issue and accepted alternate battery. Tech team worked very diligently to tighten a faulty battery terminal connector, but ultimately failed. I have no knowledge as to how the clamp was damaged in the first place.

Response time was slower than i expected-3 days without my car!

New battery was installed Saturday morning. Vehicle started. Tried to start vehicle at 6:00pm Saturday, but it was dead and would not start. Called and text 800-battery 7:00pm Saturday informing of no start. It is now 11:00am Sunday, and I am awaiting call back and followup appointment.

I called 1-800 battery and was very surprised at how quickly I got a service man to come out and help me. Unfortunately, trying to replace the battery in my mini Cooper turned out to be too difficult for him and the car! When I called after to let the company know that I shouldn’t get charged for the battery, again, I appreciated how quickly they took care of my bill. The only upsetting thing was when I got charged $129 for the service call, after Joe had told me a service call would be $99. I would appreciate a $30 credit. Thank you again. Gary

The service provider was good, worked really hard to get the battery installed. The problem is that the site quoted the wrong battery size, so it didn't fit in the tray despite even after the fact collecting the year/make/model information. So they don't have current data on what battery sizes fit the car. Also the provider said, quote, "I just get it from Autozone" - meaning that the service is basically a "battery Uber" and the prices are grossly inflated. Not the provider's fault but I call it out for what it is.

I would’ve gone 5 ⭐️ here but the communication from dispatch regarding the tech’s arrival time was non-existent and mostly indifferent when I called to check 2x. However, the tech was incredible and capable. Battery was installed correctly and in no time at all, price was just fine, and I would absolutely use them again.

I appreciate the service. The person who came and replaced my car battery was friendly and efficient; he was very quick. He did point out that I ordered a new battery and the one the company gave him has two stickers on it—one is dated 2025 and the other is dated 2024. I suspect the battery is not the one I ordered, but I needed a battery and it did start my car. I can only hope it will be reliable. Unfortunately, I placed order on Friday morning, scheduling the replacement service for Saturday morning. I received a confirmation with the correct date and went to work on Friday morning. At around 12:15 p.m., I received a call from the technician who told me he would be there in 15 minutes. I was in my office across town and told him that I scheduled the service for Saturday between 8-11, not Friday afternoon. He told me that he didn't have any information about that; they just dispatched him, and he had driven some distance to get there and could not come back tomorrow. I left a meeting I was in at work and *literally ran* home—fortunately, I live a half-hour walk from my office. As mentioned, he was great and the car started, which is most important, but the scheduling of the service would make me hesitant to use it again if an alternative were available.