Alfons
THE BEST SERVICE
I HAD A PROBLEM WHIT THE 920 SET LAST WEEK, I TALKED TO REGINA IN YOUR OFFICE AND WAS HAPPY WHIT HER HELPING ME AND NOW THE REPLACEMENT SET WORK FINE THANK FOR YOU FAST HELP. ALFONS HUETTL
Ink Refills - Bulk Ink, inkjet cartridge and laser toner refill kits for all printer cartridges
123refills (123refills.net) has 323 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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323 approved reviews, newest moderated first
Alfons
I HAD A PROBLEM WHIT THE 920 SET LAST WEEK, I TALKED TO REGINA IN YOUR OFFICE AND WAS HAPPY WHIT HER HELPING ME AND NOW THE REPLACEMENT SET WORK FINE THANK FOR YOU FAST HELP. ALFONS HUETTL
James
I would buy your ink from these guys at 123 refills.com You will be glad you did or my name isn't James .
Bill
The turn-around from order date to delivery was faster than I had anticipated and the shipment arrived exactly as I had ordered. Good to do business with these folks.
Ray K.
You can improve your business by processing faster. I was charged $4.95 for 2 days shipping and the order was processed 3 day later( a cording to ups tracking # ) and I should receive my order in 7 days (ups tracking #) UPS: {1Z28A88R0360060068}
Response from 123refillsOct 29, 2014
Hello, the order from Oct 16 was shipped on Oct 17 on time (http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=1Z28A88R0360060068&loc=en_us), but the shipping method was UPS ground, not 2 day expedited. 2 Day shipping cost is more expensive. We will look into the options to make sure this is clear or needs to be clarified, and we apologize for any misunderstanding. We have sent you an offer for free shipping on your next order. We appreciate your business and again apologize for the inconvenience.
Mark
I was told that I needed to was just add toner but it was not true. After I spent the time and money to add the toner it just did not work as they told me. BUT THIS DID NOT MEAN IT WILL NOT WORK FOR YOU. MOST MACHINES DO NOT HAVE A CHIP IN THE TONER BOTTLE. I would love to get my $$$ back but as you know I took a chance and lost.
Response from 123refillsOct 29, 2014
We are very sorry to hear about your experience with our product and service. We strive to satisfy all our customers, and your feedback provides us with an opportunity to try solve the problem for you - so thank you for taking the time to provide that feedback. We have emailed you to try resolve the issue for you.
Bartram
I have ordered twice and have been pleased with the product.
Charles
I had ordered other cartridges from 123inkjets (another company) and they didn't work with my printer - i kept getting error messages saying they were damaged - no returns so I was out the money. I called and spoke with a rep at 123refills and he let me know that they had updated their chips and their cartridges would work with my new printer. I wasn't sure, but the cartridges arrived today and sure enough, they worked, and just as well as brand new original cartridges, but at a fraction of the price. Thanks guys! Keep it up!
Bertha
I did call the customer service number and i was told that there are no instructions on how to refill the cartridges and that i would need to google and find out how to on my own. I did try and was unable to get instructions..my computer is epson workforce 7620...you sold me the ink, I should have been advise that you did not have the instructions to provide and I would not have purchased...if they are available in google you should have found them and sent the instructions with the ink.
Response from 123refillsOct 18, 2014
Hello Bertha, thank you for the feedback. The items you ordered were not refill kits (which come with instructions), you ordered ink bottles which for the Epson model you have are intended for professional refillers who know how to fill these complicated models (there is a disclaimer "ATTENTION! We don't have refill instructions for this printer at this moment. We do NOT recommend to buy our bulk ink unless you know how to refill cartridges." at the page you ordered from http://123refills.net/cic/eg/inkjetprinter.php?printer=Epson+WorkForce+WF-7620 We recommend our remanufactured cartridges for your printer, they are very low cost ($7.99 for the HIGH capacity, compared to around $20 for the OEM), and we would be happy to provide you return credit for the refill bottles you bought towards the remanufactured cartridges. We will reach out to you on Monday to remedy this for you.