Team J.
Bad Experience
Followed directions and print quality has not improved. Promised cartridge caps could not be supplied. Customer service no help with a day delay for each exchange of email. Never again. Any email from 123 refill is now spam.
Response from 123refillsOct 6, 2014
It is our goal and commitment to resolve this issue for you as fast as possible. Upon review of your order and complaint, we would like to inform you that for refilling TN-210 cartridges no extra caps are required, you can use the original caps after refilling. Please give it a try, and if it does not solve the problem please reply and we will offer you a full credit on these refill kits towards the purchase of remanufactured cartridges and will only charge the difference. We want you 100% satisfied, so please allow us this opportunity to help.
