123refillsReviews of 123refills.net

All the online suggestions which are way more detailed than the little info to troubleshoot counterfeit/clone cartridges (which are what these are) sent with the cartridges did not work for me for my 9125e . The last resort was to remove one cartridge at a time unplug the printer then reinsert each one separately repeating this process ha ha I wasn't going to waste my time as I know that wasn't going to work after the top recommendations didn't work. $80 dollar lesson on my part ordering 123 counterfeit cartridges. Sucks having to pay HP extortion prices but that's where I'm at plus that additional $80. I used to but cheap printers use it till the ink ran out because it was less expensive to do so but once you step up to higher end models makes that option tougher

The company doesn't honor it's 360 day guarantee on ink cartridges. They sent cartridges that don't have an HP chip in them for my HP printer. After weeks of asking for replacements that work, they just blame a printer update. I purchased replacement cartridges from another company and they work just fine so it's nothing to do with the printer.

I ordered three toner cartridges to qualify for free shipping. All three were bad leaving black smears all over the page. I ordered another from another company and it worked perfectly. I called , left messages and emailed multiple times to get a return authorization number to return the toners, but no response. I felt I needed to let people know that their quality is very poor and they essentially have a no return policy!

Worst company to deal with from their customer service to their products I had to replace my black ink so I order 2 sets of cartridges from 123 refills the 1st one I got the massage saying damage please replace so I install the 2nd one receive the same message no tact the company and her is their response Hello Salwa, I apologize for the inconvenience. I have just got an update from my department that unfortunately we will not be able to help you with any more replacements or refund and if in case you need new cartridges from us then you can only buy OEM HP Brand cartridges. If I can give them less than 0 rating I would have, please stay away and check their Yelp reviews they are so bad.

I placed an order, but the discount code wasn’t entered properly on my part. I called the company after the order was placed, and they credited my account immediately. It would have been so easy to say “ sorry, too late “. The company and Sam went above and beyond with great customer service!

Speedy Service. Product arrived in excellent shape. Was exactly what I ordered. Dave in Customer Service was genuinely a big help.

Great service from Sam! Knowledgeable and helpful for what I needed and quick turnaround for placing an order! Will use 123Refills again. Thanks Sam!

I placed an order. The order was confirmed and my credit card was charged. A day later, I received an e-mail saying that "We are in receipt of your approved request, your account will be refunded". I have never canceled my order. If you cannot fulfill my order, you should at least tell me the reason instead of simply cancel my order! I highly doubt the credit of this seller. Is this a legit seller?