123refillsReviews of 123refills.net

I wrote a review last February giving them 2 stars for very slow service. I just now found out that they somehow canceled my review through Trust Pilot. How do they allow that to happen?

For about $20 the amount of toner sent in the bottle only filled the cartridge about half full. Also the tamper proof seal on the bottle was completely detached when I opened the bottle. For this kind on money I would expect a full bottle of that black powder to be sent. How much can that black toner cost to manufacture? What is it's composition? Can't be very expensive material. Not very happy getting a bottle with the seal broken and seemingly missing half of the product.

Poor packaging as one of the ink jar leaked in transit. More frustrating was the really poor quality of the instructions - unable to find a match for my printer despite being sold the kit as a match to my printer on the website.

I bought refill toner bottles, thinking to save big money since Lexmark charges so much. Guess what? The bottles are mostly empty! Only about 1/3 full. Their ads make it look like you get a lot. Don't believe it. they gouge you just as much as Lexmark.

These guys have good prices and poor customer service. Beware.

Ordered edible printer for my wife for her birthday. Two days before it was supposed to arrive, I got an email that it was back ordered. I called once, and they said it was already delivered. I called a second time and they said it was already shipped. The third time I called I finally got a tracking number, and saw it was shipped that day. Honesty or communication would have worked better than misinformation and no communication. I will not use this company again. Too much of a hassle.

They don't tell you that when you purchase refurbished ink cartridges that your printer may not recognize it as being new----therefore your printer will continue to tell you that you need to order ink. You have no idea of how much ink you may have left. You just have to continue printing until you run out! Both the black and colored ink are very pale-not the quality you get when you buy the brand name. Wouldn't buy again.

I was about to put in a new ink cartridge C-PG1220BK in my printer when it dumped black ink on the floor( fortunately tile) and on a pair of nice slacks. They are being cleaned as we speak. This is the first bad experience I have had with 123 ink.