I was about to put in a new ink cartridge C-PG1220BK in my printer when it dumped black ink on the floor( fortunately tile) and on a pair of nice slacks. They are being cleaned as we speak. This is the first bad experience I have had with 123 ink.
Response from 123refillsFeb 10, 2015
Sorry for the inconvenience, we will reach out to you directly to resolve.
GR
Gregory
Overall good but printer still blinks error
Well-priced, good shipping time, high quality toner--I don't notice any difference in print quality. Worked well right out of the box.
The only issue is that the Canon printer still blinks 'error' and says 'check cartridge'. I understand this is because it is a refilled cartridge and not an official Canon one (at over 3x the price). Would be nice if the chip (or whatever) was reset so it didn't do that.
MI
Michael
Product as advertised.
Product was exactly as advertised, shipped quickly and works perfectly.
WI
William
satisfied
good produc,t good price and good service; therefore a good vendor.
RH
Rhonda
Good customer service
My catridges did not work for my printer but they refunded my money and were helpful.
RE
Renee
Have Concerns
First wrong turn with 123refills now, was ordering black & color cartridge package for HP printer. Cartridges printed about 4 times, then error message came on to replace unacceptable cartridges, which, in effect, took printer offline--no way to troubleshoot, other than to replace cartridges and reboot several times. I will say, the company, in reasonable amount of time replaced the cartridges. The new, new cartridges are working fine.
Second, I purchased a CD/DVC Cleaning device with a liquid solution to clean discs. When I opened package, there was a tiny amount of solution in a 1.3 oz plastic container--being alcohol based, it either leaked or evaporated. I tried to clean one CD, turned the crank handle several times as recommended, and it broke--a small, white, plastic, rotary device fell out. I am now emailing back and forth to return and replace or refund. Issue still outstanding. I was told they were busy and would get back to it.
Once the current issue is resolved, I will not re-buy any product from this company.
Response from 123refillsFeb 4, 2015
Hello, we will reach out to you directly to resolve.
PA
Pamela
Great!
Great Inks. Fast delivery to me with Standard shipping. Emailed me help with a problem cartridge. Problem taken care of.
ME
Michael E.
So far, not so good. Higher expectations.
Recieve a black and a color cartridge that was recycled and refilled. It came sealed and had the tape on for protection. I put in the color in my Lexmark printer. I still had some black left on my name brand Black. I printed off three pictures and the color would no function after that. Nothing. So I added the refurbished Black I had ordered from you. I thought something was wrong with it? I was getting Black, but no color. Couldn't figure it out. So I opened the second refurbished color I ordered from you and it worked. Both Color and Black are working. So I only got three picture prints off of the one refurbished Color I bought from you. So now I'm wondering if I can only print a few things and it stops putting out the ink? So now I'm afraid to use very much. My Lexmark brand, last me many print offs. Hallmark cards and everything. So my question is: do you only put small amounts of ink for the price I paid? Yes a good price for what I ordered. So I wonder if I made a mistake in buying from you. I guess time will tell after do print some things. Thanks!
Response from 123refillsJan 28, 2015
Thank you for the feedback, we will be in direct contact to resolve the issue for you.