Jeanette M.
TOTAL SCAM!!
TOTAL SCAM!!! I ordered the blood test and genetic test. They were super quick at charging my credit card. When my genetic test arrived their vial number did not register in their system and I could not get anyone to help me. Sent numerous emails, called the customer service department, sent texts and nothing. I requested a refund but was told they have to keep $45 for the genetic test that was sent to me. They are a total scam!!!! DO NOT PURCHASE ANYTHING FROM THEM!!! Still have not received my refund.
Response from 10X Health SystemMar 13, 2025
I'm really glad we had the chance to connect and get this resolved for you. If you ever have any questions or need anything else please don’t hesitate to reach out to me directly. We truly appreciate your interest in 10X and hope to have the chance again to support you in the future on your health journey.




