Maggie M.
You did the test as you said you would
You did the test as you said you would. It would have been nice to know before paying you 600 dollars that you can't give any real info or advise on anyone under the age of 18
Response from 10X Health SystemOct 13, 2026
Hi Maggie, Thank you for sharing your feedback. We’re glad the testing was completed as expected, and we appreciate you bringing this concern to our attention. We understand how important it is to have clear expectations upfront, especially when testing is being considered for someone under 18. We will be sharing your feedback with our team as we continue improving how we communicate eligibility and support options before purchase. -10X Health Support Team




