10 Federal10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Moving & Storage · Raleigh, North Carolina
Excellent
Moving & Storage · Charlotte, North Carolina
Excellent
Moving & Storage · Apex, North Carolina
Great
Moving & Storage · Raleigh, North Carolina
New
592 approved reviews, newest moderated first
Carolyn R.
Great option to call headquarters when having any questions re: storage units
Response from 10 FederalApr 21, 2020
Hi Carolyn, Thank you for your 5-Star review! We are happy to hear you are satisfied with our facility and services. Please do not hesitate to reach out for anything you may need. We appreciate you! -Management
Ann C.
Sebastian at 10 Federal has been great to work with in helping us get our storage unit rented and moved in. We had a problem with our first unit and he quickly got us moved to a different unit. We've been very happy with 10 Federal. Thank you Sebastisn for all of your help!
Response from 10 FederalApr 21, 2020
Hi Ann, Thank you for your review! We are happy to hear of your experience, and we will be sure to pass along your kind words about Sebastian. :) Please do not hesitate to reach out for anything further you may need in the meantime. -Management
Alfred
Very friendly and helpful service from representatives.
Response from 10 FederalApr 21, 2020
Hi Alfred, Thank you for your 5-Star review! We are happy to hear of your experience. Please do not hesitate to reach out for anything you may need. We appreciate you! -Management
Brad S.
Nice clean facility and easy signups process.
Response from 10 FederalApr 15, 2020
Brad, thank you for your 5 star review. We appreciate that you took the time to let us know of your experience and look forward to your continued business! -10 Federal Management-
Bret
Unit wasn't cleaned recently. There's a gap at the top of the wall into the next unit. The side to the outside not fastened well.
Response from 10 FederalApr 21, 2020
Hi Bret, Thank you for your review. We are sorry to hear that you are not satisfied with your unit. While we have not heard of this yet, we are happy to look into it and find a remedy. Please contact our Call Center if you would like to discuss switching to another unit so we may be able to accommodate. We appreciate your business! -Management
Shannon Y.
The website was extremely easy to navigate. I like being able to access a unit without going into an office.
Response from 10 FederalApr 13, 2020
Shannon, Thank you for your five star review and your comments on how easy it is to navigate our website and ease of accessing units. We appreciate it very much and look forward to your continued business. -10 Federal Management-
Sharon
The facility is in a good location, and David was great to work with!
Response from 10 FederalApr 13, 2020
Sharon, Thank you for your 5 star review and for taking the time to let us know that our facility is in a good location and about your positive experience with David! Again, thank you! We look forward to your continued business. -10 Federal Management-
Rocky E.
Delivery man was very good
Response from 10 FederalApr 13, 2020
Hi Rocky, Thank you for your 5-star review! We do not have a delivery service at the facility, but we are happy to help however we can. Please do not hesitate to reach out for anything you may need in the meantime. We appreciate your business! -Management