10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal reviews

592 approved reviews, newest moderated first

Rebekah Van S.
Apr 20, 2020
Great service / clean facility
Very friendly customer service. It was easy to sign up but also very secure. The storage facility is very clean. It’s also very convenient that it is open 24 hours!
Response from 10 FederalApr 21, 2020
Hi Rebekah, Thank you for your 5-Star review! We are happy to hear you are satisfied with our customer service, and facility in general. Please do not hesitate to reach out for anything you may need. We appreciate hearing from our customers. -Management
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Kevin B.
Apr 19, 2020
Very easy process
Very easy process. Rented a temperature controlled unit. Could’ve used a map showing the location of the unit, although it might’ve been on their website (didn’t see one). Very clean.
Response from 10 FederalApr 21, 2020
Hi Kevin, Thank you for your review! We are happy to hear that you are satisfied with the move-in process. Please know that a facility map is emailed to each tenant after they have completed the process of renting a unit. If you did not receive one, you can always reach out to our Call Center and they can resend that. Please do not hesitate to reach out for anything you may need. We appreciate you! -Management
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James S.
Apr 18, 2020
The best I’ve ever seen!
The best I’ve ever seen!
Response from 10 FederalApr 21, 2020
Thank you so much for your review of our Highway 54 location in Graham, NC! We're so glad you are happy with our facility, we love referrals!
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RZ
Apr 17, 2020
Best storage facility for Elon students!
2nd time using 10Federal Storage in Gibsonville, NC. Process couldn’t be easier, monthly rates are very reasonably priced, facility is safe, secure, clean and so close to Elon. Highly recommended!
Response from 10 FederalApr 21, 2020
Hi RZ, Thank you for your 5-Star review! We are happy to hear that your experience has been so great. Please do not hesitate to reach out for anything you may need in the meantime. We appreciate you! -Management
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Micheal T.
Apr 17, 2020
Prompt,Professional & Courteous
Prompt,Professional & Courteous
Response from 10 FederalApr 21, 2020
Hi Michael, Thank you for your 5-Star review, and your kind words! We appreciate you. Please do not hesitate to reach out for anything you may need. -Management
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andy
Apr 17, 2020
Easy to move into a larger unit
Easy to move into a larger unit, simply easy
Response from 10 FederalApr 21, 2020
Andy, Thank you for your 5-Star review! We are happy to hear that your experience has been so great. Please do not hesitate to reach out for anything you may need. We appreciate you! -10 Federal Management-
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K. R.
Apr 17, 2020
Absolutely Amazing
Absolutely Amazing! 5 stars!
Response from 10 FederalApr 21, 2020
Hi K.Rivera, Thank you for your 5-Star review! -Management
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Joe G.
Apr 16, 2020
10FSS increased prices by 27% ($125 to…
10FSS increased prices by 27% ($125 to $159) and screwed up the reservation for a second storage unit.
Response from 10 FederalApr 21, 2020
Joe, We are sorry to hear that you were not pleased with the services you've received. After reviewing your account, it looks like the increase that you are speaking about is for an additional unit that you have rented. We watch pricing and the market very closely. Most often, we are below the market rate in the area. We do apologize for any issues in reserving your second unit. Please give us a call so that we can discuss it with you. Thank you, -10 Federal Management-
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