Reagan P.
There was no lock on my unit as stated…
There was no lock on my unit as stated in the instructions. There is also a leak that is seeping through under the wall from the adjacent unit.
Response from 10 FederalFeb 23, 2021
Thank you for your feedback. We apologize that your experience has been less than satisfactory. We also apologize for the Davinci lock not being on your unit when you arrived. If you'd still like that we are more than happy to provide one to you at no charge and you can keep you personal lock. You can always contact the call center for a unit transfer. We will be more than happy to accommodate you. -10 Federal Management