ZumbambooReviews of zumbamboo.com

Response from ZumbambooOct 21, 2026

We're sincerely sorry for the extended delay and the lack of clear updates regarding your order. We understand how frustrating it is to be given an estimated delivery time and still not receive your package. This is not the experience we want our customers to have, and we apologize for letting you down. We'd appreciate the opportunity to investigate your order and provide a clear update. Please contact us at [email protected] with your order number so our team can look into this as a priority. Thank you for bringing this to our attention.

Response from ZumbambooOct 21, 2026

Thank you so much for your lovely review! We're thrilled to hear that you love the softness of our bamboo onesies and had a great experience with our customer service. Your support means so much to us, and we look forward to bringing you more cozy favorites from Zumbamboo!

Response from ZumbambooOct 21, 2026

Thank you so much for your wonderful review! We're delighted to hear that your little guys love their soft, comfortable pajamas. We're especially happy that the personalized names made them even more special! Thank you for choosing Zumbamboo. We hope your little ones enjoy many cozy nights in their adorable pajamas!

Response from ZumbambooOct 21, 2026

Thank you so much for your kind review! We're happy to hear that you love the material and had a positive experience with our communication and shipping. Your support means a lot to us, and we look forward to serving you again at Zumbamboo!

Response from ZumbambooOct 13, 2026

Thank you so much for your kind words! We're glad our team could help resolve the mix-up and make things right. It means a lot to hear that you're happy with the quality of our outfits. We truly appreciate your support and hope you and your family enjoy your new outfits!

Response from ZumbambooOct 13, 2026

We sincerely apologize for the long wait and the lack of clear tracking updates. We understand how frustrating and concerning this experience must be, especially after waiting so long for your order. Please rest assured that we take your concerns seriously. We would like to look into this with our shipping team and provide you with a more accurate update. Please contact us at [email protected] with your order number so we can investigate this further. Thank you for your patience, and we're sorry for the inconvenience.

Response from ZumbambooOct 13, 2026

Thank you so much for your wonderful review and for choosing Zumbamboo for your whole family! We're delighted to hear that you love the softness and comfort of our pajamas and that our customer service team could help with your sizing issue. We sincerely apologize for the wait and truly appreciate your patience. We hope your whole family enjoys their cozy new pajamas!

Response from ZumbambooOct 13, 2026

We're truly sorry to hear that the quilt did not meet your expectations. We understand your disappointment and sincerely apologize that the material and overall quality were not what you anticipated. Your feedback is important to us, and we'd appreciate the opportunity to review your concerns. Please contact us at [email protected] with your order number and photos of the quilt so our team can look into this further and discuss the available options with you. We apologize for the frustration this experience has caused.