customer
I think it may be a scam
I think it may be a scam! I placed an order on 9/25/24 and still haven’t received shipping información as of today, 10/10. I reached out to customer service and haven’t received a response. Unfortunately my order included Halloween-themed jammies, which will be too late.
Response from ZumbambooMar 7, 2026
Thank you for sharing your feedback. We’re truly sorry for the frustration caused by the delay and the lack of updates. Sometimes orders can take a little longer due to production and shipping processes, especially during busy seasonal periods. However, we understand how disappointing it can be when items intended for a specific occasion arrive later than expected. Please feel free to contact us again with your order details so our team can check the status and assist you as soon as possible. We truly appreciate the opportunity to help resolve this for you