ZumbambooReviews of zumbamboo.com

Response from ZumbambooOct 21, 2026

We're sincerely sorry that your quilt did not meet your expectations. We understand how disappointing it is when the stitching and overall appearance differ from what you anticipated, especially after waiting for a specially made item. We also understand your frustration with the return process and apologize for the inconvenience. Your feedback is important to us, and we'd appreciate the opportunity to review your concerns further. Please contact us at [email protected] with your order details so our team can look into this matter. Thank you for sharing your experience.

Response from ZumbambooOct 21, 2026

Thank you so much for your wonderful review! We're thrilled to hear that you love our soft, comfy bamboo pajamas, wide variety of prints, and inclusive size options. We're also glad you enjoy how easy it is to shop with us. It means so much to know that Zumbamboo has become your go-to bamboo brand. Thank you for your support, and we look forward to bringing you more cozy favorites!

Response from ZumbambooOct 21, 2026

Thank you so much for your lovely review! We're delighted to hear that you love your quilt set and its vibrant colors. We're so happy it adds a beautiful touch to your room. Thank you for choosing Zumbamboo!

Response from ZumbambooOct 21, 2026

We're truly sorry for the long wait and for the mistakes with your quilt set. We understand how disappointing it must have been to receive the wrong size and shams in different colors, especially after waiting nearly two months for your order. This is not the experience we want you to have, and we sincerely apologize for the inconvenience. We take your feedback seriously and would appreciate the opportunity to review your order and find a suitable resolution. Please contact us at [email protected] with your order number so our team can assist you further. Thank you for bringing this to our attention.

Response from ZumbambooOct 21, 2026

Thank you so much for your sweet review! We're delighted you found the perfect camouflage pajamas for your granddaughter. We're so happy to hear that you love how adorable and soft they are! We hope she loves matching her brother and enjoys wearing her new favorite pajamas. Thank you for choosing Zumbamboo for such a special gift!

Response from ZumbambooOct 21, 2026

Thank you so much for your kind words! We're glad our team could help you get the correct size quickly and make the process easy for you. Providing prompt, caring customer service is very important to us, and we're happy we could turn the mix-up into a positive experience. Thank you for choosing Zumbamboo and for your support!

Response from ZumbambooOct 21, 2026

Thank you so much for your incredible 5-star review and support! We're absolutely delighted to hear that you love your quilt and are impressed with its beauty and craftsmanship. We truly appreciate your patience and understanding of the time and care that go into creating each order. Your kind words mean so much to our team and motivate us to continue delivering products we're proud of. Thank you for choosing Zumbamboo and for sharing such a wonderful experience!

Response from ZumbambooOct 21, 2026

We're truly sorry that you haven't received your table runner and that your emails have gone unanswered. We understand how frustrating and disappointing this must be, especially after spending nearly $90 on your purchase. This is certainly not the level of customer service we strive to provide. We'd appreciate the opportunity to investigate your order and help resolve this issue. Please contact us at [email protected] with your order number so our team can look into this matter. We sincerely apologize for your experience and appreciate you bringing it to our attention.