Donna C.
This company does not ship from USA
If you order from this company it states they are a USA company. Their products are shipped overseas so I never received my order in time for a gift. I ordered Oct 3 and still have not received. I will be disputing this order. I wrote to them 3 x to cancel my order if I wasn’t going to receive it in by the 17th. No response.
Response from ZumbambooOct 22, 2026
We sincerely apologize for the delay in delivering your order and for the lack of response to your cancellation requests. We understand how disappointing it is when an order intended as a gift does not arrive on time, especially after you’ve reached out multiple times. This is not the level of service we strive to provide. We understand your frustration and would like the opportunity to review your order and address your concerns. Please contact us at [email protected] with your order number so our team can investigate the delivery status and review your cancellation request as soon as possible. We’re truly sorry for the inconvenience and disappointment this experience has caused. Thank you for bringing this to our attention.