zulaykitchen.comReviews of zulaykitchen.com

1) phone support operators do NOT understand U.S. English very well. 2) rather than getting the ONE replacement item I wanted, two arrived. 3) the item I actually wanted, a red milk frother, is UNUSABLE due to being so sticky and tacky that it is unnerving. 4) email response from the company is non-existent so far.

We had an issue with a battery operated milk frother. Quit working after Amazon’s return time expired. With the product lifetime warranty, I contacted the company. They immediately got back with me and gave me satisfactory options and quickly sent a new frother. Excellent customer service! Thank you.

It was fast and attentive service.

I bought a black 9 cup coffee maker and after a couple months it started to not lay flat on the stove, it was wobbling but I just dealt with it then a few months after rhe handle broke and I couldnt use it so I contacted customer service and they immediately replaced it. I didnt have to send the broken one back, just pay a $6 shipping fee. the customer service was excellent.

Got the standard milk frother on Amazon. Loved the product. It worked very well until it just stopped working out of nowhere. I changed the batteries and it still didn’t work. It lasted about 3-4 months. So I called the number on the back and they were so nice and helpful on the phone. They ended up sending me two new ones free of charge. Thank you for making it right for us as we enjoy using the frother on our coffee. Excellent customer service guys. Keep it up!

The item I ordered was received promptly and in perfect condition. I am happy with Zulay Kitchen.

Customer Service is impeccable! I got a positive response the very next morning after sending an email in reference to product performance. They went out of their way to ensure I was pleased in my purchase and satisfied with customer sevice.

Website was thorough and easy to navigate. Great quality products.