zulaykitchen.comReviews of zulaykitchen.com

I used my frother everyday for 6 years till it finally slowed down. I contacted the website and got a replacement with the lifetime guarantee. They sent me two new ones and I'm loving it.

At first Santiago was very responsive and helpful. Once I paid for the shipping and repair he stop responding. I had to send another email to customer service and inform them that I planned to dispute the charge if I didn't hear back from them regarding my shipping lable. I received a response right away apologizing for the delay. They sent me a shipping and repair lable and I mailed the Magia espresso machine today. I will follow up with another review once the machine is back.

Easy to order; could afford various items because they were on sale. Ordered arrived well packaged and items are quality I will continue to order from this company

Great quality kitchen tools. I originally bought Zulay through online Macy's app, but now I go directly to the Zulay site to buy their products. They always have something on sale. Good site.

In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay frother off Amazon that incidentally arrived with an issue that resulted in my decision to reach out for a return... and OMG did they make it right! I won't go into all the details because I feel like I got preferential treatment (ya, it was that good). IDK who I was communicating with but throughout it all I even got links for recipes & how-to tips!👌 Thank you guys for being awesome and caring humans!🙏

I would not recommend ordering from this site unless you are a 100% sure you are not going to return it. It has been over 2weeks now and still am not able to get it return. There is no phone number, just email. It has not been a pleasant experience.

Great customer experience! Fast responses and helpful.

Amazing amazing customer service. Product is perfect !!!!