zulaykitchen.comReviews of zulaykitchen.com

At first Santiago was very responsive and helpful. Once I paid for the shipping and repair he stop responding. I had to send another email to customer service and inform them that I planned to dispute the charge if I didn't hear back from them regarding my shipping lable. I received a response right away apologizing for the delay. They sent me a shipping and repair lable and I mailed the Magia espresso machine today. I will follow up with another review once the machine is back.

I’ve recently ordered several products from this company and like them all. One of the bamboo cutting boards arrived damaged and I have not yet been able to reach customer service; hopefully they respond to exchange defective item.

Helpful customer service! I had an issue with my frother and they sent me another one. Wish the Amazon postings were a bit more clear though with regards to the stand, colors, etc.

Item is nice and heavy and gets juices great. One issue I have experienced is the juicer sliding around on my counter when I try to squeeze the fruits. A set of suction cups on the bottom of the juicer would help.

We had some trouble with your 100 cup coffe urn. You were great to work with to get our urn replaced. It is very refreshing to find someone that stands behind their products. Thank you.

I appreciate the fact that they acted fast in sorting out my problem

Bought a ZRWD cheese grater from Amazon. I ordered replacement blades from you, but they were too small. Looked like a perfect fit. They were good value about $10 for 4. Do you know if you have specific blades for this model, if you do please let me know. Thank you

My meat thermometer from Zulay Kitchen broke. I would’ve given a five however I was originally offered 51% off a new instant meat thermometer when it had a lifetime guarantee. After pointing that out, I paid for shipping and handling for a replacement. I do like their products overall.