ZoneAlarmReviews of zonealarm.com

I've been using ZoneAlarm on five machines for more than 10 years in spite of it becoming progressively more annoying and hard to feel confident about. I am very close to uninstalling it. It pops up just often enough with a detection to keep me from uninstalling it this very minute, but after spending 15 minutes trying to coax it into even offering to let me do an on-demand scan I am very close to pulling the plug on it. It used to be easy to use and understand but now it is just mystifying and frustrating.

Zone alarm used to be great 10 years ago. I installed it recently because I was tired of Comodo interfering with other programs and me having to disable it regularly to play some games... When i installed ZoneAlarm i was satisfied initially. It does fulfill it's function. However, it somehow manages to make my PC suffer more than a UltraHD FPS. I was having issues with lag everytime I open Firefox because it seems to analyse every bite that comes through, in other words it's extremely unefficient. The breaking point was 5min ago when I got a Blue Screen Of Death because of it. NEVER AGAIN

Impossible to remove

I have used Zone Alarm for many years and WAS a happy customer (except for the auto-renew charge weeks and weeks before it was due - I really hated that even though I turned it off every year it seemed to keep getting switched on again!). In the last year or so I noticed a huge number of folders being created all over my hard drive (and NOT in unobtrusive places) most of them with names along the lines of "Check-PointSecurity!Folder!Do Not!Delete" etc. I can barely find my own folders in my file manager for the proliferation of such things. I have complained to support a few times and asked when this would change because it is unacceptable. Answer - basically - tough luck - don't delete them. No other solution offered, no plans to change this activity. So I either accept this spamming of my hard drive or vote with my electronic feet. Guess what I choose? Also I notice here on Trustpilot that they aren't even bothering to address the numerous poor reviews they've received in the last 12 months. For shame. I will be uninstalling today - but unfortunately it seems there are several issues with that process too!

Installed it Next time i rebooted windows, windows would not boot up. I got that message page about problems with some options such as to do a FULL reset or try a system restore. I chose system restore....LUCKILY it worked. When Windows rebooted successfully, Zone Alarm was gone. One day later,eveything is still fine.

I have used Zone Alarm since my first computer running Windows before Win95. This was the free firewall, it was and is great. Since that time the online world has changed and thankfully so has ZA. The very best part of it all apart from the product is the support service. To me this is what makes a great product, any issues are resolved quickly, efficiently with great courtesy. If you have an issue talk to them, it will be resolved. If only every other company were as good at customer service.

I have been a loyal user of Zone Alarm for more that 10 years, but the last 6 months have been hell, I put it down to my old Dell top, constant Malware alerts, rebooting, nothing showing up in the logs. Everything slowing down during 'updates', but the final straw was being told my credit card would hit for 59,95, the day before was offered a deal of 29,95, but still 30 days to run, when I rang California from Netherlands to complain, they gave a rebate on credit card, but took away my remaining 30 days leaving me without protection, I've had enough, sorry but they've lost their way big time, Good Bye Zone Alarm!

horrible, once you uninstall, it leave all leftover tools running on services at task manager, and there is no solution to remove checkpoint or zone alarm ransomware protection. running wise, its horrible. do not download and fall for free service.