ZoneAlarmReviews of zonealarm.com

I used ZA top security option Extreme Security and had very good experience using it many years, in my PCS and used the option available to my cellphones also. When I had trouble they helped me in the same week of contact. Thank you for keeping us safe.

Fast response. Excelent and correct instructions to make it all work again.

Timely response, offered the right solution first attempt. Excellent service!

Nick A. was very helpful and patient with me while I looked for things.

this took over my pc had no uninstaller with it i could not move it from the tray i couldn't even stop it in services or task manager i couldn't connect to the internet or any other sites when i assumed it disconnected me i couldnt even get into settings to re start my WI FI DO NOT DOWNLOAD THIS ESPECIALLY IF YOU HAVE ZERO KNOWLEDGE OF PC i was only able to get my pc working because i took most of the files away but it was still running in the background but at least i could go onto the net open files ,this is so bad these people are likely making money off people who dont even know how to work a pc. i complained then it took it away but even trying to contact them directly didn't work because i couldn't get onto any page , then i noticed something reading my pc 2 when it has a feed back box that doesnt force you to go to the actual website. no one told me what this was that just started going through my pc it said it didnt work but i could see it was still doing something so i didn't exit out of it if i had i may not have got it fixed because it told me it wasn't working the other box did say to wait it i noticed it was from the company at no time was i warned this was going to happen so again if you do not know computers at all dont touch it i could have closed it not knowing what it was or closed the one saying it isnt working . the other worked though 2 programs were running. then it was fixed

They understood the issue, fixed it issue was done.

Nick was great ... fantastic customer service. In the future however, I was very frustrated Monday "President's Day" I tried all day to get a chat session running, only to email and was told that even though your website says 24/7 technical support, there was none that day, consider a banner that states, chat is down during holidays.

Support has been very helpful and patience in removing pop ups on my device. Thank you