ZoneAlarmReviews of zonealarm.com

After buying and installing the "Extreme Security" version it immediately overwhelmed my computer resources. It significantly caused slow buffering/ playing of online movies. Even when I was not online it caused problems watching movies. Even ordinary surfing of the web was noticeably slower. Somehow it messed up my computer and internet configurations. The "Threat Emulator" feature which is supposed to scan downloads, PDF's and such, never worked for me and would result in an connection error. The "Web Secure" feature phishing protection only works with the chrome browser, not other browsers. Seems biased. Update, I was given a refund I deleted zonealarm from my computer with the zonealarm uninstaller and it left files that cannot be deleted despite the promise that it would delete all ZA files.

After being a loyal customer for over a decade and recommending Zone Alarm to many others it's hard to believe how utterly rubbish the "NextGen" that I recently loaded onto my system running Windows 11 is. Stay well away from this product, all it does now is take away your control and cause major system issues with apps and drivers.

Absolute con artists. Stay away from this company. They constantly try to get money from you and after paying for a service that they simply don't deliver. Problems seem to be made up and for someone who isn't a technical expert they bamboozle you with words and acronyms you simply can't understand. The technicians are rude and it seems there only job is to sell you more products. Poor company and I hope they go bust.

If this was a Zero star I would have put that on. I took out firewall security with Norton security for 5 years and paid £149.95 in 2019. Everything went right when it went on first. Then last year in 2020 they said they would update by norton for me and firewall and would be about an hour. They were all day. Then every couple of weeks I kept getting phone calls that they needed to update as wasn't registering their end. Again on all day and didnt work properly. This year got norton update on then kept getting phone calls as firewall didnt register their end still. In the end I got fed up of them keep coming on my computer and not working properly. Then they wanted further money. I gave up. I sent email requesting refund as I still had 3 years left. They refused. said their policy only refunds after 45 days. Well in the 45 days everything supposedly worked. I believe they lied to me then. I believe they are total scam artists, I don't trust them and anybody who asks me about them I will tell them that they are RUBBISH. DO NOT USE THEM. Get a proper company to cover you. I have now got to find someone genuine and pay out more money to get my computer properly covered. Thanks alot Zone Alarms. You should not be trading.

After purchasing a mcafee security card from currys i put it on my laptop which wouldnt work, the mcafee tech person then passed me on to Zone Alarm which i didnt consent too and they wanted to charge me £139.00 for a 3 yr firewall contract.. when i questioned who they were and how did i get from mcafee to them i was told i was a stupid women who knew nothing !! And if i didnt want to pay then dont and put the phone down on me .. be very careful

SETUP A SUBSCRIPTION WITHOUT ME KNOWING !!!

ZoneAlarm Free Firewall is crap, popups, slowed computer, problem program. Make sure you turn ZoneAlarm off by going to interface under Tools uncheck "Start on Windows Startup" first, reboot do nothing. I use only Revo Uninstaller and uninstall. You can make sure w\Revo to remove everything from your computer because you can scan for leftovers. Use Windows Firewall.

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