ZINVOReviews of zinvowatches.com

So angry and disappointed! After covering the Zinvo blade for over a year my wife kindly purchased as a Christmas gift. Her money was taken immediately but three weeks later we have no watch and nobody from Zinvo is responding to emails or social media enquiries. Like many who have reviewed, I fear we are being ripped off! Is this a legitimate company and a real product? If so, their customer service is truly shocking. If not then they are scammers taking advantage of decent, honest, hard-working people. If anyone from Zinvo is reading this review, which I doubt, I would like to receive my order or a full refund immediately.

J'ai commandé le 3 décembre; Depuis (19 déc aujourd'hui), pas de nouvelle, pas de réponse à mes mails, pas de réponse à mes relances, pas de numéro de téléphone pour contacter le service commercial. A eviter absolument.

Grosse arnaque! Commande passée pour montre black onyx le 10 décembre 2017, numéro 1066. Paiement effectué le jour même. Depuis aucune nouvelle du site...aucune réponse aux différents mails envoyés. Ma banque me signale que le paiement a été effectué ds un magasin de chaussures en Islande... Ne jamais commander sur ce site.

I ordered a watch on 24.nov.2017 but there is no wtach, no news. I send many mails and no even answer. I called many times but there is nobody ,just voice message and box is fully bookey. I couldn't even leave a message. I want to take mony back but how I will I don't know. I believe zinvo is SCAM. Dont think about to buy anythink ,keep far away and don't loose money. If anybody share his/her exprieance of get money back please share.. My order number TR1017 sevil

UPDATE: Date: 13th march 2018. Ever since i wrote an Email to the Customer Success manager; Kristina, my review about the service has changed. I recieved my watch just on time and i was able to gift it to the special someone. She has been a big help and has genuinely done her level best to make sure that i was a satisfied customer. Not only that, she continued her regular check ups on me regarding the watch and its performance and if i was satisfied or not. Thank you Kristina for everything. The only reason I am changing my review is because of the effort you put in! Otherwise i would have wasted my money if i was to trust the other two. For anyone facing any problems right now, contact kristina on her Email address. She is the Customer Success Manager at zinvo. She'll help you all for sure! I ordered a watch on 7th of November. It has been a month and all I've been hearing are excuses about how my order will be delivered to me 'by the end of this week'. I've contacted Maria and Julie several times but it has been useless to even talk to them as they do nothing but make excuses. For anyone wanting to buy a watch from this company, DON'T. They'll eat up your money and won't even care how hard you worked to save it all up. It'll be a miracle if i get my order on time!

Bonjour Kristina, Je vous écris car j’ai commandé une montre le 10.08.2017 (numéro de commande CH1007) pour mon mari pour notre anniversaire de mariage. J ai appelé, envoyer plusieurs e-mail écrit sur Facebook et je n ai jamais reçu une réponse. C est un vrai scandale, je veux être soit recevoir cette montre ou être remboursé au plus vite sinon je me vois dans l’obligation de prendre un avocat et je batterais jusqu’à que cette compagnie soit fermé pour escroquerie. J espère avoir de vos nouvelles rapidement. Alexandra

Les multiples mails & relances sont sans réponse, c'est tout simplement une honte, au delà de l'incompréhensible !! Je vous remercie, Kristina, Layne ou qui que vous soyez de me rembourser intégralement pour ma commande du 24/11 d'une zinvo blade fusion référence #FR1041 !!!!!!!!!!!!!!!

Terrible Company!! Do not buy anything from them.... I brought a watch on the 20th October (order #8937 ) and have not received anything. Even the "management team" will be in contact is a load of rubbish. It is definitely a SCAM company as nothing they say has ever come to fruition. Do not let people go through the stresses of buying anything.