ZINVOReviews of zinvowatches.com

I waited 10 years before finally deciding to buy a ZINVO watch for myself. Unfortunately, the experience has been a complete disaster. Order placed on June 7. More than two weeks later: no shipment, no tracking number, no response to four emails, no response on Facebook, no response on WhatsApp, and no response on LinkedIn. Taking payment immediately seems to work perfectly. Communicating with customers does not. I no longer want the watch. After this experience I want nothing to do with this company. Avoid ordering directly from ZINVO unless you are comfortable paying first and then being completely ignored.

Fraud website, i placed an order on 20th January 2026, i haven’t received any update on the watch, no response from website, i was continuously sending mails but no response at all. 471$ wasted. Please don’t buy from them.

I don’t even believe this company deserves any ratings because this is the worst service I have ever received from a company supposedly in the United States. I bought a watch on 07/24/2024, they took my money, and up till this moment, I haven’t received a confirmation email or a tracking number. I had sent an email to complain earlier and got a response from Lana talking about the company having to restock and all that BS. Why charge customers for a product you don’t have. The company’s phone lines doesn’t even work.This seems like a scam, it’s unprofessional and unacceptable.

I've ordered a Blade watch for my son's birthday. the website stated shipment will be made within 1-2 business days. After 2 weeks I've sent an email asking when should I get it as nothing was sent. I've got an email mentioning they apologize, the watch was not at their warehouse, but is expected to be sent by June 28. Never happened. I've sent another email to which I got no response at all. So for now, I've paid for Watch and shipment, got nothing, and getting no responses, which makes me believe, I'm dealing with an illegitimate business.

Looks like a Scam… My order number 21193 , placed order on 28th March 2024. First said there is shipment delay and will send my order in 10days time. Till to date have not received my order. After numerous email and asking for refund. They sent me someone elses tracking number and said my order has been shipped. Emailed them again with screenshot of thr fedex tracking to show its not my address etc… no response till now…

J'ai passé commande il y 3 semaines d'une montre Zinvo sur leur site web. Le montant a été immédiatement débité. J'ai reçu une confirmation par mail. Depuis, plus aucune nouvelle. La fonctionnalité de suivi m'indique que la commande est toujours en traitement. Je tente depuis plusieurs jours de contacter l'entreprise par mail, par téléphone,... Aucune réponse et un mépris total du client.

Hey there. Good morning. I ordered a watch (Slate Blade 44MM) on November 19. I have still not received the shipment confirmation as the email stated "This email is to confirm your order: Please keep in mind orders take 1-2 business days to process. You will receive an email with your tracking number once your order has been shipped." You charged my credit card on November 20, and attempts to reach you have been unsuccessful as your numbers aren't going through and I have yet to receive a response to my email. Any one here to offer assistance, please? Thank you in advance for responding. Best,

I made a customized watch purchase on July 4, 2023 and today October 4, 2023 haven’t received any watch or any comments from the Zinvo team. I have tried multiple times contacting them via email, calls, etc, but no one answers. I would not mind waiting another extra month or two if they at least had the decency to reply back my emails so I would know that my order is being taken care. Seems like Zinvo only invest in the Marketing team because I receive weekly emails with promotions or new products but when it comes to the Customer Service team is non-existent. At this point, feels like I’m being scammed, would not recommend this to other people. Not sure how to proceed with this situation.