ZinstallReviews of zinstall.com

Trying to move software and settings from my old Windows 10 system to a New Windows 10 system. Their advertisement is that Zinstall will bring over all of your software without having to reinstall software and settings or put in keys. (I have lost most since installing on computer 5 years ago). It didn't work!!!!! What a waste of money this was. Do NOT believe anything that they say. Tech. Support is marginal!!! Had to undo everything that Zinstall did to my new computer and start over without using Zinstall.

I tried it -- moving from Win7 to Win10. It did not make a backup copy of my system before starting. It just copied massive amounts of Win7 programs when I only wanted to move 2. It ran out of disk space on Win10. NO help from tech support. And, I cannot find how to uninstall it. This is a total zero. Don't waste your time. It is taking days to repair the Win10 machine. No help from company when process goes bad. Irresponsible. Doesn’t even deserve a single star. UI didn’t tell what was happening. Docs did not explain what would/could happen. Should have determined what HD space needed on target & compared to existing. Did NOT. Very poor product design & user support. Don’t waste time and money.

Zinstall Migration Kit Pro does not work as advertised. The support is dismal to completely non-existent. Made phone calls and left messages as they don't answer their phone and no returned phone calls. ON 12-14-20 at 4:32 PM EST, I received an email that said someone would contact me within 22 hours. REALLY?? What kind of response is that?!? When 21.6 hours had passed without ANY contact with support, I responded to the 22 hour notice email telling them they had 20 minutes left. THEN they sent an email saying my antivirus program was causing the problem. They told me to uninstall the product. I shutdown the product (using admin privilege) including the firewall and it still didn't work. Even as the admin, I cannot uninstall mcafee, I can only stop the service. I check with Microsoft and they said it cannot be uninstalled, merely stopped. So I told support that I couldn't uninstall mcafee but I could stop it from running. They sent instructions ( 2-15-20 3:27 PM EST) that would allow me to put my old windows 10 pc into a container. So today (2-16-20) I plugged my external HDD into the OLD pc and tried again. This time it was trying to move both the C drive and the external drive (E) onto E. There's no way that would work so I unchecked drive E and then was not allowed to select the 'next' button as it was grayed out. The button would only be available if I selected E back to move to E. This would eventually fill the 4 TB drive or create a fatal exception, the latter being the most likely. So I aborted the program and emailed support explaining this at 9:47 AM 2-16-20. At 11:00 2-16-20, support emailed me again thinking I was to stupid to follow the instructions and sent the same instruction again. That was it for their help. So I uninstalled the E drive and had to reboot to complete the operation. After the restart I disabled all of mcafee and its firewall even though support said I didn't need to. Now it won't run because it complains the antivirus SW is running (wasn't supposed to be a problem with the new instructions ) even though it wasn't running. I have saved all emails with the support team as now I just want my $169 USD refunded. Based on other reviews I sure that will never happen. Do not buy this product. I bought it because it was advertised to go from a HDD pc to a SSD+HDD pc where the SSD is for the OS and apps and the HDD is for data. It was supposed to be able to handle this scenario. Both computers are 64-bit windows 10 pc's. 2-18-2020. Zinstall finally finished the migration at 7:30 AM EST. Some programs appear to have a glitch and wont run but I can try ether manually move them or clear the drives and have a local professional IT company handle the migration. I don't feel like waiting another 4 days to get this right via Zinstall, but I just wasted $169.00 for this product as well as my time if I go the local IT professional route.

I cannot thank the Zinstall people enough for their patience and support. I am not computer savvy, and needed quite a bit of help, and they were excellent. After several attempts, I was able to transfer all from my old computer to the new!! Thanks again. L. Gall

Seemless transfer, quicker than agents thought it would be. Did several online chat sessions beforehand to be sure I had a handle on the exact protocols to follow. Had to delete old ost files from older outlook on new machine. Worked great. Would purchase again

I'm not very computer literate. I get by but not overly confident. So when I eventually get round to upgrading Vista to Windows 10 ON THE SAME PC then find out it ain't gonna be easy then decided to buy the software that would do it. When it comes with a 43 page set of instructions then decided to pay extra to let the experts do it! Great decision - all my programs, all my files now on Windows 10 without a hitch or headache. Appointment booked in advance then they take over. I would not have managed this on my own. Superb service.

i tried to for two days to get this work it turned out to be a total waste of money got absolutely nothing out of it

I'm 73yrs old and have very limited computer knowledge. I had Widows 7 and knew it was time to move to windows 10. My main worry was how would I manage with a new computer, I was so use to all the stuff on mine. January 2020 after reading many reviews I purchased Zinstall and believe me it was worth every penny. It does what it says on the tin. If I can do it with such little knowledge and only one screen any one can. Well done Zinstall.