ZillowReviews of zillow.com

Terrible customer service.

Zillow sucks. Customer service is terrible. Unresponsive to emails.

The most horrible company to do business with! If you have an issue with the leads or listings, it is impossible to get any help or support and get a live person. The phone numbers listed do not answer and when you are prompted to be directed to the right support team, the message received is “I didn’t”t get that” How is this company still in business??

Horrible horrible company. I’ve been searching for a condo for over 6 months. No response from agents. There are plenty of robo calls and I can’t see any properties I have requested to look at. Utterly ridiculous.

The Zillow site glitches every time I try to view a rental application or background check. At first it said I needed to unfreeze my own credit, which I then did. It still won't let me view applications. Their help desk consists of stock answers to issues that don't describe my own situation. I've wasted at least 20 hours trying to view applications and gotten nowhere.

What a pain to use this. Their customer service? Limited time, and if you were on the East Coast, the earliest you can have contact with them is noon. Did you forget to add something in? You’ve submitted so too bad too sad. For whatever reason, they showed a lower FICO score for a co-applicant. It’s still excellent, but it was 30 points too low. I was beginning to feel like it would be easier to just buy a house. Not impressed.

I am having a hard time blocking slumlord listings.

Zillow USED to be a reliable source for real estate. But now it's manipulated by Zillow management. Your photos are removed and/or deleted, customer service is NON EXISTENT. Current photos are NOT current views of said property. DO NOT TRUST THIS ORGANIZATION.