customer
The worse experience where you pay and…
The worse experience where you pay and the people work for them denied to do them job. I wish I can show the conversation I have and the awnser they provide.
Zillow is listed under Real Estate.
Zillow (zillow.com) has 612 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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customer
The worse experience where you pay and the people work for them denied to do them job. I wish I can show the conversation I have and the awnser they provide.
John O.
I left an honest negative rating twice on a realtor, but Zillow removed the negative feedback. Zillow is cooking realtor ratings by not allowing negative ratings on realtors. The realtor I left a rating about actually stole jewelry from a house I was going to hire them to sell for me, but Zillow doesn't want you to know who it is putting you at risk if you hire this realtor.
Kathleen D F.
Terrible experience. Wanted to work with an agent in the mountains/ Andrews NC area. First agent NO RESPONSE. Second agent- initial response and then no further response. Third agent initial response and three followups to my request to converse via email and not phone/text- and then NOTHING. 9 DAYS AGO. I sent several follow ups to third agent, the last being on July 25- and still nothing. I provided a list of homes we are interested in and even dates we were available to drive to the mountains/Andrews area and look at them. Started July 15 -two weeks and three agents later- not a peep from Zillow about being able to view these homes. Discouraged and disappointed. Are Zillow agents really so busy they can't take the time to do their job and reply or at the very least confirm receipt of email? Guess so. I'll find a realtor with another company.
Anti-oligopoly
Wish I could give 0 stars. zillow has become an oligopoly, and just keeps consuming more and more. They are a jack of all trades, master of NONE. They should have stayed in their lane. Their 'zestimates' are inaccurate, leading the consumer to feel they know what their house is worth. They have ZERO customer support, and no one can help you.
Cathy H.
I recently listed my home as "For Sale by Owner" on Zillow. For years, the public Zestimate for my property consistently ranged between approximately $360,000 and $372,000. After Zillow contacted me to offer its professional services, I declined. Shortly afterward, I noticed that the Zestimate no longer appeared on my property's public page. Instead, the page displayed an outdated tax-assessed value of $309,000 rather than the current assessment. I cannot say whether these events are related, but the timing raises concerns for me. I also attempted to list a vacant parcel through Zillow, but the listing has still not been published. In addition, the property page displays the price I originally paid for the land as its value, which I believe could be misleading to potential buyers. I'm sharing my experience because I believe these issues deserve an explanation. I intend to report my concerns to the appropriate consumer protection agencies if they are not addressed. I hope Zillow will investigate these issues and ensure that all property owners receive fair and consistent treatment.
CarlitaHanning
The item arrived late and didn’t match the description at all. Really disappointing, especially for the price.
Mike K.
I tried to list my home for over a month now with them and nothing has happened.
Shawn S.
Zillow has allowed a review to be posted about me that is a total lie. I am a realtor and take a great deal of pride in servicing my clients. The review states I owe them money. That is a lie and should not be allowed to be posted on their site, according to their own guidelines. The person is not even a client of mine. After reporting this to them, they still left the review posted and told me to get more reviews. Something needs to be done about Zillow's review system to stop defamatory reviews.