ZillowReviews of zillow.com

Annoyances 1. Why do the result cards not have a consistent interface. They show me different things for each property. It's incredibly annoying. 2. Zillow goes out of its way to make contacting Zillow to report listing errors difficult or impossible. This is an extremely profitable company and they could easily afford to support a feedback or 'report listing' mechanism. Typical greedy company trying to cut corners unnecessarily.

It is unacceptable that Zillow continues to display photos of my home that are approximately 10 years old while giving a verified homeowner no reasonable way to update them or remove the property from the platform. I understand the need to prevent fraudulent or misleading photo submissions, but Zillow is a well-established technology company. There should be a secure verification process that allows an actual homeowner to ensure their property is represented accurately. Instead, Zillow is knowingly allowing outdated information to remain public while denying the homeowner a practical way to correct it. That is a poor customer experience and reflects badly on the platform. This experience has significantly reduced my trust in Zillow, and I have no intention of considering Zillow for any future services unless this policy changes.

The item arrived late and didn’t match the description at all. Really disappointing, especially for the price.

Mostly, Zillow website is a very handy tool for anyone looking for real estate. However, they do a VERY POOR job of letting consumers know that they AUTO GENERATE FLOOR PLANS WITH AI that are bogus and inaccurate. I've been searching for a new home for nearly 6 months now. I discovered this only lately because they picked up the property I own and am not selling. The floor plan of my home is from another planet.

When looking for land/lot the area shown on the map I variably is not the actual lot. The lot is nearby, but not where indicated. Makes finding property very difficult.

I have had numerous problems with Zillow. The first was when the site reduced my views by about half. The second was when they inaccurately identified my house as having been on the market longer than it had been. The third was when it did not identify the correct listing agent after I put my house back on the market. After that they were a day later than all other listing sites to show my price reduction. Finally I reduced the price of my house on Friday, which Zillow reported later than the other online sites, and then today it stated that I had increased my price by $900. These constant errors have the real possibility of leaving prospective buyers to think that there is something g wrong with my home or my mental state and to steer clear. I have been a lot of reading about the experience of others, and these kinds of mistakes are not uncommon and often are difficult to fix in a timely manner. I think Zillow should be denied the opportunity to host a website until they have undergone an audit to identify where the glitches are coming from and then actually fix the glitched before they go online again. In an already difficult market, these sloppy mistakes can cause an owner to potentially lose a sale, and that is unacceptable.

I am disappointed with setting up a house showing through Zillow. When I tried to do an appointment to look at a house, Zillow sent me text with a realtor's name, and then very soon after sent another text mentioning a different realtor, so I was confused as to who would show us the house. Then I found that this was an out of town realtor, not local, and he couldn't keep the appointment time I requested, not even the same day. The appointment method on Zillow is no good.

Zillow's website is incredibly difficult to use. The properties it searches up all feel fake, ultimately trying to steer me toward agents so I'll end up accepting the junk properties they have on hand.