ZillowReviews of zillow.com

Absolute absurd. How does a house have a zestimate of $500,000 then a month later move to $750,000 and another month later drops to $350,000? Pathetic BS is Zillow all the way.

Zillow has suddenly began sending me messages with my name saying, "Yasmin, Here are some places we think you'd like to call Home". I already have a Home. A Nice Home. Zillow suddenly began sending me 100% absolutely horrible BASEMENT apartments. No place I would or ever have lived in. Not ever. This is Zillow and some very CRUEL Zillow Techie Targeting and sending me horrible images. These are places I don't even drive my car down those streets in violent crime infested decrepit neighborhoods. I will never use or recommend Zillow.

Zillow had my personal info posted on the site, it shows my name and address, images of the place I bought and the price for which I bought it. I have a huge issue with that, so I asked (via email) to have my info removed and explained that its for a safety concern as well as privacy concern. The response I got was some guy saying they have the right to post information since it is "public information" so therefore they will not be removing anything regardless of my request.... It shouldn't be public, nor do I want it to be public obviously! That's why I'm requesting for this to be removed. Zillow is THE ONLY website that refused to remove my personal info after my request. That's a huge problem especially when a person is reaching out directly to ask for this info to be removed. I used to like this website but now after this situation I truly have no respect for this unethical business. Guys, I can only suggest you report them to BBB if your in the same situation as me because some things in this world really do need to stay private unless YOU say otherwise and companies need to respect that.

The negative reviews regarding the realtors on their site are censored. When you write a negative review about a realtor on there, the review is heavily scrutinized to the point of being taken down or just not even posted at all. Their community guidelines have NO policy about reviews that are restrained, truthful and negative. If they happen to hurt the realtor's feelings then so be it, maybe change your behavior so that you don't earn more negative reviews. Once a negative review is submitted, it will likely never be posted. When you contact zillow/trulia (same shady company) about it, you will get a response from Sophie Chen of Manhattan, NY. She will twist herself into knots writing grammatically-poor and vague emails defending the realtor as if Sophie was right there when the realtor called me a **** and refused to honor the original contract we had. Sophie will claim a review that has any negative slant about a realtor they subcontract or want to lure into a subcontract deal, does not deserve to have something so hurtful as a one star review, then will attempt to pick apart the review and question if it is factual. Again, playing pretend investigator and acting as though she was there when the realtor and I had met. It's funny how the positive reviews with racist language in them aren't scrutinized but negative reviews need to be investigated with a fine- toothed comb. I wonder why the negative reviews get the "special" treatment. Realtors pay for pumped up reviews and "premier" status on those two websites and when you already have a thin skin, well, it speaks for itself. Go ahead and try to warn people about a shady realtor with a violent temper. You will find yourself in the exact same situation. Let good ole Sophie Chen know how you feel and how pathetic their customer service is while they pick apart honest reviews to protect their worthless "premier status" realtors.

As an apartment community owner, I have tried repeatedly to contact zillow customer service. You get a generic voicemail asking you to leave a message, which I have done several times. 2 days later, I received an email from a rep ("Cheryl") saying to contact her; it had a phone number, which I called and left 3 separate messages with no reply. Her email was generic ("rentalsupport"), to which I did send 2 emails and never received any response. "Customer service" is a DEAD END.

They advertise & allow owners to continue to post . Properties that are no longer or Properties that are not available.They have a unit been for rent for almost 4 mos now.Even when I followed up w/ owner stated they had another unit . An that I should apply. Which that unit still even isnt listed .Owners says theres no app fee. But zillow charges a fee

Zillow’s system is seriously flawed. My across the street neighbor sold their house for $584,000. My house is the mirror image of their house, built the same month by the same builder. We have more upgrades than the land now has our house valued at $545,000. I emailed them and made them aware of the issue and their response was a stock, “ I understand that it can be frustrating to see a home that is comparable or of lesser value with a higher Zestimate. While the algorithm does look at comparable homes, it draws examples from a much wider range than a neighborhood street or block. Each property has its own unique Zestimate based on the data available for that home. Any differences in data between two homes can produce differences in Zestimates” Zillow is tremendously flawed

I use to love Zillow, but as a renter? NO. Zillow has caused SO MUCH confusion when you have co-tenants it's ridiculous. The Landlord kept saying re-apply as it's withdrawn. We withdrew because we actually had DOUBLE of the same application, then guess what? THEY ALL SHOWED WITHDRAWN. TOTAL BUG IN THE SYSTEM COST US OUR DREAM HOUSE. THANKS ZILLOW. Please fire every web programmer responsible for this bug. DO BETTER PLEASE.