Zillow is listed under Real Estate.
Zillow (zillow.com) has 612 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Hugo R.
It’s been my experience that Zillow.com low balls home prices pretty drastically. My house is “ off market” but yet they show my property with an old outdated pic. When I tried to update the pic I was told I was not able. I do not trust this site. It’s not updated or current .
Brian R.
If you actually want to apply for a rental, Zillow charges you $29.
Dev
On either side whether you're a professional or just a person looking for a home this website sucks!! My first experience started when trying to find a home last year it just was absolutely ridiculously difficult to get in touch with the agents. the phone numbers provided are Zillow numbers and don't actually connect you directly to the person and apparently, agents are paying for these numbers and so when I was just calling to get more information they were getting charged?? I have no idea but I have decided I will no longer be using this platform as it is garbage and the user experience is no good. 3 Stars cause agents on here are good but the platform is not
Linda K.
LISETTE HITT After Hurricane Ian damaged our house on Sanibel, we called LISETTE HITT and asked her to find us a place to buy and live in to oversee the rehab. WHAT A FORTUITOUS DECISION. She is nothing short of perfect. She’s prompt, knowledgeable, engaging, helpful, kind, courteous, and she knocked herself out to find us a place when we were only about 1 in 5000 people looking for housing. She walked with her iPad through the unit we eventually bought, face timing every room, window, closet, floor, appliance, etc. We are and will remain so very pleased! And when our house is ready to occupy again, we’ll ask Lisette Hitt to help us sell it. She is TOP NOTCH!
Ken R.
Hate to be cleasha, but I wish there was a option for zero stars - Zillow is that amazingly bad. The worst customer service I've had in a while. This is a stock I would have no hesitation to short. You can only operate in that fashion for so long. I feel bad for my phone rep, while her service was very rude, the tone is set at the top. I blame the top, whoever you are.
Jon F.
Customer service is terrible. It takes forever to get a response from them, and when they do, the information is useless or incorrect.
Chris D.
Zillow does not return emails, resolve reports of inacuracy and leaves inacurate information on their site. I have attempted to contact them for weeks and no response. They must have fired everyone working there.
Brian K.
Constantly sends me homes I'm not interested in and way out of my price range. Drains phone battery.
